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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 02-03-2022, 13:31   #1 (permalink)
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Smile STK-L21‬ On/Off Factory Mode Question [Solved]


hi

why this device not going to factory mode?

2022-02-03 12:29:10
Starting ON/OFF Factory Mode
Selected phone model: ‪STK-L21‬
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode connect the phone in Factory mode or Factory Fastboot mode!
Performing OFF Factory Mode operation...
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN710_V1...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device:
Detected ‪Android Sooner Single ADB Interface‬ port

Device Model: ‪STK-L21‬
System: ‪STK-L21M 10.0.0.420(C185E7R4P1)‬
Removing firmware protection...

ON/OFF Factory Mode failed.
Performed by ‪1.2.8‬ Software version.
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Old 02-03-2022, 14:48   #2 (permalink)
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Hello.

Try to re-install HiSuite on your PC.

Also, check Necessary drivers for working with Huawei devices.
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Old 02-04-2022, 08:55   #3 (permalink)
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prob solve after reinstall drivers thanks
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