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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 07-03-2020, 13:15   #1 (permalink)
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Version issues writing firmware to a Huawei PRA-LX1


Hi,

I want to flash the stock firmware of a PRA-LX1‬ without the userdata. I go to Write Firmware > Update Cust, pick all except Userdata. When I click Write firmware, I get this error:

Quote:
Checking firmware compatibility
Firmware is not compatible
I got this device:
Device Model: ‪PRA-LX1‬
System: ‪PRA-LX1 8.0.0.370(C432)‬

And I got the update .app from the stock rom from here:
androidhost. ru/9aS

Is it not the same? Why am I getting this error?
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Old 07-03-2020, 13:36   #2 (permalink)
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Some more information:

Quote:
2020-07-03 11:33:31 GMT -------------------------------------------------
Starting Read Info (Fastboot Mode)
Searching Fastboot devices...
Product Model: ‪PRA-LX1‬
IMEI A: ‪867572034xxxxxx‬
IMEI B: ‪867572034xxxxxx‬
S/N: ‪9DC7N17B28xxxxxx
Build Number: ‪PRA-LX1 8.0.0.370(C432)‬
Region Code: C432
Region: Europe
Quote:
Selected cust file: [...]/dload/UPDATE .APP
PACKAGE_TYPE: OFFLINE_UPDATE
VERLIST : Prague_C900_EMUI8.0
Selected phone model: PRA-LX1
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