how to solve itunes error 4013?

[mysty619]

hello team how to repair error 4013?

i have conected phone but cant read info

>>> Reading hard disk information
WIFI : 00:00:00:00:00:00
BMac : 00:00:00:00:00:00
EMac : 00:00:00:00:00:00
NSrN : 00000000000000000000000000000000
MtSN : SystemConfig
Hard drive capacity: 15 GB
>>> operations are done...

i get this when query info and backup data

[danjuma]

Nand is bad u need to change it

Originally Posted by mysty619

hello team how to repair error 4013?

I have conected phone but cant read info

>>> reading hard disk information
wifi : 00:00:00:00:00:00
bmac : 00:00:00:00:00:00
emac : 00:00:00:00:00:00
nsrn : 00000000000000000000000000000000
mtsn : Systemconfig
hard drive capacity: 15 gb
>>> operations are done...

I get this when query info and backup data

[mysty619]

Originally Posted by danjuma

Nand is bad u need to change it

thanks for reply, if i chnage nand where do i get all info to write back?