Originally Posted by zool2007 (Post 14290897)

hi , i have ipad air 2 ios 13.6
i try shift + update to ios 14.2 then i got itunes error 14
itry 3utools and get error 20
how to fix my problem by magico diag tool
please help asap:confused::confused::confused::confused:

Originally Posted by anobis32 (Post 14291247)

Step 1 : Connect Magico Diag Tool，Enter purple screen mode
Step 2: Click "Backup SYSCFG." to backup hard disk data
Step 3:Click "Clear All Date" to clear the hard disk data
Step 4: Click "Exit recovery mode, Exit diagnosis" to exit the purple screen, When you see a white apple on the screen, remove the Magico Diag Tool.
Step 5: Connect Linghtning USB Cable, Restore with iTunes，it Will report error 53
Step 6: Connect Magico Diag Tool，Enter purple screen mode
Step 7: Click "Wr.backup SYS." to write backup data
Step 8: Click "Exit recovery mode, Exit diagnosis" to exit the purple screen, When you see a white apple on the screen, remove the Magico Diag Tool.
Step 9 : Connect Linghtning USB Cable, Restore with iTunes,Done

Originally Posted by zool2007 (Post 14291301)

i do steps from 1 to 4

step 5 when restoring i got same error 14 by iTunes
3utools stuck at 20% writing file system ?????:confused::confused::confused::confused:
now ipad stuck at recovery mode

Originally Posted by ernie78™ (Post 14291914)

tested 100% this procedure

Originally Posted by kashi_ucb (Post 14292329)

did you try to change sn???

Originally Posted by zool2007 (Post 14293247)

no answer admin @MagicoTeam

Originally Posted by ernie78™ (Post 14293507)

product manager is offline because holiday
what is device history?

Originally Posted by zool2007 (Post 14294678)

Device working normal in ios 13
I do update with retain data via 3utools and update failed at20%
I try via itunes and got error 14
I try fresh restore but same error

Originally Posted by ernie78™ (Post 14294681)

try to restore without lcd

Originally Posted by MagicoTeam (Post 14294835)

HI
1)itunes update last version
2)use other PC