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Go Back   GSM-Forum > Product Support Sections > Special Solutions / Services / WebShop > Magico Box Team > Magico Diag Tool

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Old 12-20-2020, 13:24   #1 (permalink)
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ipad air 2 A1567 error 14 ???


hi , i have ipad air 2 ios 13.6
i try shift + update to ios 14.2 then i got itunes error 14
itry 3utools and get error 20
how to fix my problem by magico diag tool
please help asap
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Old 12-20-2020, 21:27   #2 (permalink)
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Quote:
Originally Posted by zool2007 View Post
hi , i have ipad air 2 ios 13.6
i try shift + update to ios 14.2 then i got itunes error 14
itry 3utools and get error 20
how to fix my problem by magico diag tool
please help asap



please need help
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Old 12-21-2020, 07:47   #3 (permalink)
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Step 1 : Connect Magico Diag Tool,Enter purple screen mode
Step 2: Click "Backup SYSCFG." to backup hard disk data
Step 3:Click "Clear All Date" to clear the hard disk data
Step 4: Click "Exit recovery mode, Exit diagnosis" to exit the purple screen, When you see a white apple on the screen, remove the Magico Diag Tool.
Step 5: Connect Linghtning USB Cable, Restore with iTunes,it Will report error 53
Step 6: Connect Magico Diag Tool,Enter purple screen mode
Step 7: Click "Wr.backup SYS." to write backup data
Step 8: Click "Exit recovery mode, Exit diagnosis" to exit the purple screen, When you see a white apple on the screen, remove the Magico Diag Tool.
Step 9 : Connect Linghtning USB Cable, Restore with iTunes,Done
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Old 12-21-2020, 08:58   #4 (permalink)
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Quote:
Originally Posted by anobis32 View Post
Step 1 : Connect Magico Diag Tool,Enter purple screen mode
Step 2: Click "Backup SYSCFG." to backup hard disk data
Step 3:Click "Clear All Date" to clear the hard disk data
Step 4: Click "Exit recovery mode, Exit diagnosis" to exit the purple screen, When you see a white apple on the screen, remove the Magico Diag Tool.
Step 5: Connect Linghtning USB Cable, Restore with iTunes,it Will report error 53
Step 6: Connect Magico Diag Tool,Enter purple screen mode
Step 7: Click "Wr.backup SYS." to write backup data
Step 8: Click "Exit recovery mode, Exit diagnosis" to exit the purple screen, When you see a white apple on the screen, remove the Magico Diag Tool.
Step 9 : Connect Linghtning USB Cable, Restore with iTunes,Done

i do steps from 1 to 4

step 5 when restoring i got same error 14 by iTunes
3utools stuck at 20% writing file system ?????
now ipad stuck at recovery mode
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Old 12-21-2020, 22:50   #5 (permalink)
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Quote:
Originally Posted by zool2007 View Post
i do steps from 1 to 4

step 5 when restoring i got same error 14 by iTunes
3utools stuck at 20% writing file system ?????
now ipad stuck at recovery mode
tested 100% this procedure
Quote:
Step 1 : Connect Magico Diag Tool,Enter purple screen mode
Step 2: Click "Backup SYSCFG." to backup hard disk data
Step 3:Click "Clear All Date" to clear the hard disk data
Step 4: Click "Exit recovery mode, Exit diagnosis" to exit the purple screen, When you see a white apple on the screen, remove the Magico Diag Tool.
Step 5: Connect Linghtning USB Cable, Restore with iTunes,it Will report error 53
Step 6: Connect Magico Diag Tool,Enter purple screen mode
Step 7: Click "Wr.backup SYS." to write backup data
Step 8: Click "Exit recovery mode, Exit diagnosis" to exit the purple screen, When you see a white apple on the screen, remove the Magico Diag Tool.
Step 9 : Connect Linghtning USB Cable, Restore with iTunes,Done
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Old 12-22-2020, 04:32   #6 (permalink)
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Quote:
Originally Posted by ernie78 View Post
tested 100% this procedure
Not work for me same error 14
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Old 12-22-2020, 15:21   #7 (permalink)
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did you try to change sn???
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Old 12-22-2020, 16:22   #8 (permalink)
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Quote:
Originally Posted by kashi_ucb View Post
did you try to change sn???

no , my device is 4g support sim not wifi only
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Old 12-23-2020, 16:19   #9 (permalink)
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no answer admin @MagicoTeam
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Old 12-24-2020, 00:29   #10 (permalink)
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Quote:
Originally Posted by zool2007 View Post
no answer admin @MagicoTeam
product manager is offline because holiday
what is device history?
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Old 12-25-2020, 23:56   #11 (permalink)
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Quote:
Originally Posted by ernie78 View Post
product manager is offline because holiday
what is device history?
Device working normal in ios 13
I do update with retain data via 3utools and update failed at20%
I try via itunes and got error 14
I try fresh restore but same error
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Old 12-26-2020, 00:08   #12 (permalink)
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Quote:
Originally Posted by zool2007 View Post
Device working normal in ios 13
I do update with retain data via 3utools and update failed at20%
I try via itunes and got error 14
I try fresh restore but same error
try to restore without lcd
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Old 12-26-2020, 10:48   #13 (permalink)
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HI
1)itunes update last version
2)use other PC
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Old 12-26-2020, 12:35   #14 (permalink)
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Quote:
Originally Posted by ernie78 View Post
try to restore without lcd
Itry same error
I try with different pc and laptop and macbook but same error???
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Old 12-26-2020, 15:38   #15 (permalink)
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Quote:
Originally Posted by MagicoTeam View Post
HI
1)itunes update last version
2)use other PC

itry all

same problem
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