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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Pandora’s box


 
 
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Old 05-14-2024, 13:43   #1 (permalink)
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9137w unlock fail: xception: Access violation at address 022386FC in module PandoraTo

Selected model: TCL 9137W
Operation: Unlock network
Software version: 6.9

Connect Type-C to NONE... OK
Host Power Off... OK
Connect phone to [PC] in PRELOADER Mode
Waiting for device... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek PreLoader USB VCOM (Android),usb2ser.sys,3.0.1512.0]
You are using driver version 3.0.1512.0, we recommend using version 3.0.1504.0 for proper operation. You can install the correct driver from the program directory.
Device found at COM125 [PRELOADER]
Open port... OK
Send start cmd... OK
Get HW code from device... 0717
Get sec config... OK [00000007]
Active sec flags: [SBC SLA DAA]
Get HW & SW version from device... OK
HW VER: CA01, SW VER: 0200, HW SUB CODE: 8A00
Detect chip [MT6761]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Preloader exist. Skip connection verification.
Get ME ID... OK
ME_ID = 0xE1727282, 0x6FB9CF3A, 0xF802CF41, 0xC03FC1D2
Get hw mode... OK
Load DownloadAgent... OK
Search DA... OK [0]
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [PRELOADER]
Preloader alive. Skip initializing external RAM
Get device info... OK
EMMC_ID: 0x150100445836384D420990B2F2924981
Send preloader... OK
Load DownloadAgent... OK
Search DA... OK [5]
Send 2nd DA... OK
Get device info... OK
EMMC INFO:
EMMC_CNAME: DX68MB
EMMC_ID : 0x150100445836384D420990B2F2924981
EMMC_BOOT1: 0x0000400000 (4.00Mb)
EMMC_BOOT2: 0x0000400000 (4.00Mb)
EMMC_RPMB : 0x0000400000 (4.00Mb)
EMMC_USER : 0x0747C00000 (29.12Gb)
RAM INFO:
INT_SRAM: 0x000003A500 (233.25Kb)
EXT_RAM : 0x00C0000000 (3.00Gb)
Checking USB status... USB_HIGH_SPEED
[EFUSE INFO]: BROM not disabled
Read partitions info from phone... OK
Checking A/B state... OK
Read security partition from phone... OK
Read security files... OK
Read NVDATA files... OK
Calculating... OK
Read lock info... OK
Read OTP... OK
Patch data...
Exception: Access violation at address 022386FC in module PandoraTool.exe. Read of address 5B9EFFFF
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