error write backup nokia ta-1418 [Solved] - GSM-Forum

cellcarcol · 08-19-2023, 16:32

I need to know why this error

Selected model: Nokia TA-1418 (Nokia G21)
Operation: Unlock network
Software version: 5.6
Work ID: 6587576

Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM21
Port: USB\VID_1782&PID_4D00\5&3831C885&0&2
Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134]
Port type: BROM
Connecting to device... OK
Selected processor: Tiger_T616_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: P292227131004841
Flash Type: EMMC
Read partitions info... OK
Checking A/B state... OK [A]
Read product info... [EXT4] ...
Exception: Access violation at address 0100396E in module PandoraTool.exe. Read of address 0E04ABEB

Z3X · 08-19-2023, 16:42

Hello. Read partitions dump (except userdata and cache) and upload it.

cellcarcol · 08-19-2023, 16:58

Quote:

Originally Posted by Z3X

Hello. Read partitions dump (except userdata and cache) and upload it.

it does not allow reading because of the error it gives

Z3X · 08-19-2023, 18:19

Untick read info option and then read.

cellcarcol · 08-19-2023, 18:45

Quote:

Originally Posted by Z3X

Untick read info option and then read.

same error

Selected model: Nokia TA-1418 (Nokia G21)
Operation: Read Flash Info
Software version: 5.6
Work ID: 6594963

Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM21
Port: USB\VID_1782&PID_4D00\5&3831C885&0&2
Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134]
Port type: BROM
Connecting to device... OK
Selected processor: Tiger_T616_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: P292227131004841
Flash Type: EMMC
Read partitions info... OK
Checking A/B state... OK [A]
Read product info... [EXT4] ...
Exception: Access violation at address 0100396E in module PandoraTool.exe. Read of address 15E1B5A3

Z3X · 08-19-2023, 19:25

Provide screenshot please.

cellcarcol · 08-25-2023, 16:20

Quote:

Originally Posted by Z3X

Provide screenshot please.

Just deactivate the option to read the information and that's it, now I could flash

close post.

Z3X · 08-25-2023, 16:24

What firmware version was in phone???

08-19-2023, 16:32	#1 (permalink)
cellcarcol No Life Poster Join Date: Apr 2005 Location: America Posts: 1,821 Member: 138781 Status: Offline Thanks Meter: 850	error write backup nokia ta-1418 [Solved] I need to know why this error Selected model: Nokia TA-1418 (Nokia G21) Operation: Unlock network Software version: 5.6 Work ID: 6587576 Connect phone in BROM mode. Use volume key buttons or testpoint. Waiting for device... OK Device found at COM21 Port: USB\VID_1782&PID_4D00\5&3831C885&0&2 Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134] Port type: BROM Connecting to device... OK Selected processor: Tiger_T616_64 Load files... (universal) OK Connect preloader 1... OK Connect preloader 2... OK Connect loader 1... OK Connect loader 2... OK Serial Number: P292227131004841 Flash Type: EMMC Read partitions info... OK Checking A/B state... OK [A] Read product info... [EXT4] ... Exception: Access violation at address 0100396E in module PandoraTool.exe. Read of address 0E04ABEB

08-19-2023, 16:42	#2 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,950 Member: 706257 Status: Offline Thanks Meter: 5,065	Hello. Read partitions dump (except userdata and cache) and upload it.

08-19-2023, 18:19	#4 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,950 Member: 706257 Status: Offline Thanks Meter: 5,065	Untick read info option and then read.

08-19-2023, 19:25	#6 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,950 Member: 706257 Status: Offline Thanks Meter: 5,065	Provide screenshot please.

08-25-2023, 16:24	#8 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,950 Member: 706257 Status: Offline Thanks Meter: 5,065	What firmware version was in phone???