Motorola E13 unlock error [Answered] - GSM-Forum

mtb116 · 08-19-2023, 03:32

Connected via Test Point

Selected model: Motorola XT2345-6 (Motorola Moto E13)
Operation: Unlock network
Software version: 5.6
Work ID: 6555750

Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM7
Port: USB\VID_1782&PID_4D00\5&2E40154&0&10
Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134]
Port type: skip(6)
Connecting to device... OK
Selected processor: Tiger_T606_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... error(42)

Z3X · 08-19-2023, 07:34

Hello. Try to choose some with choosing another cpu. Also release tp after software catch port.

mtb116 · 08-21-2023, 03:27

The unlocking process seems to finish if I select Tiger_T616_64 but phone won't turn on or charge. Phone works again after I restore backup.

Selected model: Motorola XT2345-6 (Motorola Moto E13)
Operation: Unlock network
Software version: 5.6
Work ID: 6646084

Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM7
Port: USB\VID_1782&PID_4D00\5&2E40154&0&10
Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134]
Port type: skip(6)
Connecting to device... OK
Selected processor: Tiger_T616_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: ZY22GVN7HV
Flash Type: EMMC
Read partitions info... OK
Checking A/B state... OK [A]
Read product info... [EROFS] ... OK
Product Brand : motorola
Product Manufacturer : motorola
Product Model : SabahLite
Product Name : m170
Product Device : m170
Board Platform : ums9230
Build ID : TLA33.105-119
Build Date : Thu Mar 16 19:07:45 CST 2023
Display ID : TLA33.105-119
Security Patch : 2023-03-05
Version SDK : 33
Version Release : 13
Version Codename : REL
Firmware Version : 105-119
Userdata FS Type : F2FS
Check security state... OK [2]
Check patch state... OK
Read patch data... OK
Correct patch... OK
Patch data... OK
Load NVD... OK
Unlock... OK
Save NVD... OK
Done!

Selected model: Motorola XT2345-6 (Motorola Moto E13)
Operation: Restore From Backup
Software version: 5.6
Work ID: 6646176

Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM7
Port: USB\VID_1782&PID_4D00\5&2E40154&0&10
Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134]
Port type: skip(6)
Connecting to device... OK
Selected processor: Tiger_T616_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: ZY22GVN7HV
Flash Type: EMMC
Read partitions info... OK
Checking A/B state... OK [A]
Read product info... [EROFS] ... OK
Product Brand : motorola
Product Manufacturer : motorola
Product Model : SabahLite
Product Name : m170
Product Device : m170
Board Platform : ums9230
Build ID : TLA33.105-119
Build Date : Thu Mar 16 19:07:45 CST 2023
Display ID : TLA33.105-119
Security Patch : 2023-03-05
Version SDK : 33
Version Release : 13
Version Codename : REL
Firmware Version : 105-119
Userdata FS Type : F2FS
Restore partition "l_fixnv1_a"... [NC] OK
Restore partition "l_modem_a"... OK
Restore partition "trustos_a"... OK
Done!

Z3X · 08-21-2023, 07:21

Hello. Read partitions dump (except userdata and cache) and upload it.

edisonsuen · 09-01-2023, 07:41

hi which vol button you used for brom mode?

Z3X · 09-01-2023, 09:41

Quote:

Originally Posted by edisonsuen

hi which vol button you used for brom mode?

Try hold different key combinations.

08-19-2023, 03:32	#1 (permalink)
mtb116 No Life Poster Join Date: Sep 2005 Location: Australia Posts: 1,019 Member: 177568 Status: Offline Thanks Meter: 147	Motorola E13 unlock error [Answered] Connected via Test Point Selected model: Motorola XT2345-6 (Motorola Moto E13) Operation: Unlock network Software version: 5.6 Work ID: 6555750 Connect phone in BROM mode. Use volume key buttons or testpoint. Waiting for device... OK Device found at COM7 Port: USB\VID_1782&PID_4D00\5&2E40154&0&10 Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134] Port type: skip(6) Connecting to device... OK Selected processor: Tiger_T606_64 Load files... (universal) OK Connect preloader 1... OK Connect preloader 2... OK Connect loader 1... error(42)

08-19-2023, 07:34	#2 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,951 Member: 706257 Status: Offline Thanks Meter: 5,065	Hello. Try to choose some with choosing another cpu. Also release tp after software catch port.

08-21-2023, 03:27	#3 (permalink)
mtb116 No Life Poster Join Date: Sep 2005 Location: Australia Posts: 1,019 Member: 177568 Status: Offline Thanks Meter: 147	The unlocking process seems to finish if I select Tiger_T616_64 but phone won't turn on or charge. Phone works again after I restore backup. Selected model: Motorola XT2345-6 (Motorola Moto E13) Operation: Unlock network Software version: 5.6 Work ID: 6646084 Connect phone in BROM mode. Use volume key buttons or testpoint. Waiting for device... OK Device found at COM7 Port: USB\VID_1782&PID_4D00\5&2E40154&0&10 Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134] Port type: skip(6) Connecting to device... OK Selected processor: Tiger_T616_64 Load files... (universal) OK Connect preloader 1... OK Connect preloader 2... OK Connect loader 1... OK Connect loader 2... OK Serial Number: ZY22GVN7HV Flash Type: EMMC Read partitions info... OK Checking A/B state... OK [A] Read product info... [EROFS] ... OK Product Brand : motorola Product Manufacturer : motorola Product Model : SabahLite Product Name : m170 Product Device : m170 Board Platform : ums9230 Build ID : TLA33.105-119 Build Date : Thu Mar 16 19:07:45 CST 2023 Display ID : TLA33.105-119 Security Patch : 2023-03-05 Version SDK : 33 Version Release : 13 Version Codename : REL Firmware Version : 105-119 Userdata FS Type : F2FS Check security state... OK [2] Check patch state... OK Read patch data... OK Correct patch... OK Patch data... OK Load NVD... OK Unlock... OK Save NVD... OK Done! Selected model: Motorola XT2345-6 (Motorola Moto E13) Operation: Restore From Backup Software version: 5.6 Work ID: 6646176 Connect phone in BROM mode. Use volume key buttons or testpoint. Waiting for device... OK Device found at COM7 Port: USB\VID_1782&PID_4D00\5&2E40154&0&10 Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134] Port type: skip(6) Connecting to device... OK Selected processor: Tiger_T616_64 Load files... (universal) OK Connect preloader 1... OK Connect preloader 2... OK Connect loader 1... OK Connect loader 2... OK Serial Number: ZY22GVN7HV Flash Type: EMMC Read partitions info... OK Checking A/B state... OK [A] Read product info... [EROFS] ... OK Product Brand : motorola Product Manufacturer : motorola Product Model : SabahLite Product Name : m170 Product Device : m170 Board Platform : ums9230 Build ID : TLA33.105-119 Build Date : Thu Mar 16 19:07:45 CST 2023 Display ID : TLA33.105-119 Security Patch : 2023-03-05 Version SDK : 33 Version Release : 13 Version Codename : REL Firmware Version : 105-119 Userdata FS Type : F2FS Restore partition "l_fixnv1_a"... [NC] OK Restore partition "l_modem_a"... OK Restore partition "trustos_a"... OK Done!

08-21-2023, 07:21	#4 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,951 Member: 706257 Status: Offline Thanks Meter: 5,065	Hello. Read partitions dump (except userdata and cache) and upload it.

09-01-2023, 07:41	#5 (permalink)
edisonsuen Freak Poster Join Date: Mar 2008 Location: australia Posts: 389 Member: 721542 Status: Offline Thanks Meter: 56	hi which vol button you used for brom mode?