Tecno KC6s Stuck on logo [Answered]

[alamgarh]

Dear Pandora team i flash this phone but still stuck on first log and keep rebooting

Selected model: Tecno KC6S (Tecno Spark 4 Air)
Operation: Flash (Download only)
Software version: 2.10

Parse scatter file... OK
Load Rom Images... OK
Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0717
Get HW & SW version from device... OK
HW VER: CA01, SW VER: 0200, HW SUB CODE: 8A00
Detect chip [MT6761]
Get sec config... OK [000000E5]
Active sec flags: [SBC DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1504.0]
Device found at COM0 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0717
Get HW & SW version from device... OK
HW VER: CA01, SW VER: 0200, HW SUB CODE: 8A00
Detect chip [MT6761]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xBC9E8DBD, 0x1D9D4A8E, 0xFDA1DC05, 0xFF27AF33
Get Chip ID... [MT6761]
Get SOC ID... [21FDA3658721D5E623B2C461BD162E8BEB07E4CF469A2FC465 AE3AC87DC84153]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [24]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
EMMC_ID: 0x90014A68423861503E0397CB1A4AC6D3
Load EMI config from preloader... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
EMMC INFO:
EMMC_ID : 0x90014A68423861503E0397CB1A4AC6D3
EMMC_BOOT1: 0x0000400000 (4,00Mb)
EMMC_BOOT2: 0x0000400000 (4,00Mb)
EMMC_RPMB : 0x0001000000 (16,00Mb)
EMMC_USER : 0x0747C00000 (29,12Gb)
RAM INFO:
INT_SRAM: 0x0000039000 (228,00Kb)
EXT_RAM : 0x0080000000 (2,00Gb)
Get scatter info... OK
Check USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Check A/B state... OK
Read product info... OK
Product Brand : TECNO
Product Manufacturer : TECNO MOBILE LIMITED
Product Model : TECNO KC6S
Product Name : H6114S
Product Device : TECNO-KC6S
Product Board : TECNO-KC6S
Board Platform : MT6761
Build ID : PPR1.180610.011
Build Date : Tue Dec 3 18:13:23 CST 2019
Display ID : KC6S-H6114K-P-ZAVC-191203V26
Security Patch : 2019-11-05
Version SDK : 28
Version Release : 9
Version Codename : REL
Firmware Version : K-ZAVC-191203V26
Get scatter info... OK
Verify scatter file... OK
Do NAND BMT remark... OK
Setup download info... OK
Get partition table catagory... OK [GPT]
Read mirror partition table... OK
Check partition table layout changed... OK
Read major partition table... OK
Check major partition table layout changed... OK
Download "md1img"... OK
Download "spmfw"... OK
Download "scp1"... OK
Download "scp2"... OK
Download "sspm_1"... OK
Download "sspm_2"... OK
Download "lk"... OK
Download "lk2"... OK
Download "boot"... OK
Download "logo"... OK
Download "dtbo"... OK
Download "tee1"... OK
Download "tee2"... OK
Download "vendor"... OK
Download "system"... OK
Download "vbmeta"... OK
Download "cache"... OK
Download "recovery"... OK
Download "tkv"... OK
Download "tranfs"... OK
Download "userdata"... OK
Flashing done!


Second Try

Format all + Download

Selected model: Tecno KC6S (Tecno Spark 4 Air)
Operation: Flash (Format all + download)
Software version: 2.10

Parse scatter file... OK
Load Rom Images... OK
Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0717
Get HW & SW version from device... OK
HW VER: CA01, SW VER: 0200, HW SUB CODE: 8A00
Detect chip [MT6761]
Get sec config... OK [000000E5]
Active sec flags: [SBC DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1504.0]
Device found at COM7 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0717
Get HW & SW version from device... OK
HW VER: CA01, SW VER: 0200, HW SUB CODE: 8A00
Detect chip [MT6761]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xBC9E8DBD, 0x1D9D4A8E, 0xFDA1DC05, 0xFF27AF33
Get Chip ID... [MT6761]
Get SOC ID... [21FDA3658721D5E623B2C461BD162E8BEB07E4CF469A2FC465 AE3AC87DC84153]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [24]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
EMMC_ID: 0x90014A68423861503E0397CB1A4AC6D3
Load EMI config from preloader... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
EMMC INFO:
EMMC_ID : 0x90014A68423861503E0397CB1A4AC6D3
EMMC_BOOT1: 0x0000400000 (4,00Mb)
EMMC_BOOT2: 0x0000400000 (4,00Mb)
EMMC_RPMB : 0x0001000000 (16,00Mb)
EMMC_USER : 0x0747C00000 (29,12Gb)
RAM INFO:
INT_SRAM: 0x0000039000 (228,00Kb)
EXT_RAM : 0x0080000000 (2,00Gb)
Get scatter info... OK
Check USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Check A/B state... OK
Read product info... OK
Product Brand : TECNO
Product Manufacturer : TECNO MOBILE LIMITED
Product Model : TECNO KC6S
Product Name : H6114S
Product Device : TECNO-KC6S
Product Board : TECNO-KC6S
Board Platform : MT6761
Build ID : PPR1.180610.011
Build Date : Tue Dec 3 18:13:23 CST 2019
Display ID : KC6S-H6114K-P-ZAVC-191203V26
Security Patch : 2019-11-05
Version SDK : 28
Version Release : 9
Version Codename : REL
Firmware Version : K-ZAVC-191203V26
Create autoformat settings... OK
Format EMMC_BOOT_1 partition( 0x00000000..0x003FFFFF )... OK
Format EMMC_BOOT_2 partition( 0x00000000..0x003FFFFF )... OK
Format EMMC_USER partition( 0x00000000..0x747BFFFFF )... OK
Get scatter info... OK
Verify scatter file... OK
Do NAND BMT remark... OK
Setup download info... OK
Get partition table catagory... OK [GPT]
Read mirror partition table... OK
Generate mirror partition table... OK
Download mirror partition table... OK
Read major partition table... OK
Generate major partition table... OK
Download major partition table... OK
Download "md1img"... OK
Download "spmfw"... OK
Download "scp1"... OK
Download "scp2"... OK
Download "sspm_1"... OK
Download "sspm_2"... OK
Download "lk"... OK
Download "lk2"... OK
Download "boot"... OK
Download "logo"... OK
Download "dtbo"... OK
Download "tee1"... OK
Download "tee2"... OK
Download "vendor"... OK
Download "system"... OK
Download "vbmeta"... OK
Download "cache"... OK
Download "recovery"... OK
Download "tkv"... OK
Download "tranfs"... OK
Download "userdata"... OK
Flashing done!


But same

[Z3X]

Hello. If you sure that firmware is correct - thats mean that phone have problem with hardware.

[alamgarh]

Originally Posted by Z3X

Hello. If you sure that firmware is correct - thats mean that phone have problem with hardware.

How can I check emmc health or report with Pandora

[Z3X]

Originally Posted by alamgarh

How can I check emmc health or report with Pandora

Currently checking memory health not supported. But it could be useful option, we will think about this.

[alamgarh]

Originally Posted by Z3X

Hello. If you sure that firmware is correct - thats mean that phone have problem with hardware.

Dear Sir is it possible that you can provide a tested firmware or even a link.. If possible..

I will really appreciate it...

[Z3X]

Unfortunately, we dont have tested firmware, but you can try this one:
****************************/file/ffs8k...%2529.zip/file