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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Pandora’s box


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Old 04-26-2021, 22:46   #1 (permalink)
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Trying to unlock 5007z but Auth file not found


Hello i am trying to unlock a revvl 4 but every time it says auth file not found
tried on 2 computers
i tried plugin the phone powered off
i tried plugin the phone holding volume down and volume up while phone off
still same thing.

please help, or a guide how to do it


Selected model: TMB 5007Z (Revvl 4)
Operation: Unlock network
Software version: 1.7

Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to HUB... OK
Host Power On... OK
Wait for device connecting... OK
Device found at COM11 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0717
Get HW & SW version from device... OK
HW VER: CA01, SW VER: 0200, HW SUB CODE: 8A00
Detect chip [MT6761]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0x3633F1FB, 0x023A3482, 0xC4019A69, 0xE4B54B62
Get Chip ID... [MT6761]
Get SOC ID... [CE2B5C4222621B520B7E3CDAF191188AAC761B6E5DA1BC400F BAB6B086B61732]
Get sec config... OK [000000E7]
AUTH file not found!
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Old 04-27-2021, 06:52   #2 (permalink)
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Tick use box AUTHENTICATOR if still not working then load firmware unlock will be done smoothly
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Old 04-27-2021, 15:37   #3 (permalink)
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i tried using box auhenticator, but still not working

where i can found firmware unlock?
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Old 04-27-2021, 21:14   #4 (permalink)
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Unlock Network button on Locks tab
Attached Images
File Type: png image.png (16.8 KB, 110 views)
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Old 05-02-2021, 20:13   #5 (permalink)
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Quote:
Originally Posted by Ronald001 View Post
i tried using box auhenticator, but still not working

where i can found firmware unlock?
This firmware is very hard to get if you have cm2 dongle use it to dump preloader only using the memory tool.
Will work fine without asking for preloader or da
Then get any scatter file of same chipset place in same folder with the dump from cm2 and then load it in Pandora.

Make your unlock.
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Old 05-02-2021, 20:14   #6 (permalink)
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Quote:
Originally Posted by Ronald001 View Post
i tried using box auhenticator, but still not working

where i can found firmware unlock?
This firmware is very hard to get if you have cm2 dongle use it to dump preloader only using the memory tool.
Will work fine without asking for preloader or da
Then get any scatter file of same chipset place in same folder with the dump from cm2 and then load it in Pandora.

Make your unlock.
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Old 05-05-2021, 10:43   #7 (permalink)
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Quote:
Originally Posted by okello View Post
This firmware is very hard to get if you have cm2 dongle use it to dump preloader only using the memory tool.
Will work fine without asking for preloader or da
Then get any scatter file of same chipset place in same folder with the dump from cm2 and then load it in Pandora.

Make your unlock.
This phone are supported.
If you have any problem please show log of last version of Pandora's software.
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Old 05-06-2021, 05:54   #8 (permalink)
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Quote:
Originally Posted by blang View Post
This phone are supported.
If you have any problem please show log of last version of Pandora's software.
Every time I try to unlock it asks me for the Scat and I don't know where to get it.
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Old 05-07-2021, 22:11   #9 (permalink)
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Quote:
Originally Posted by Javier156 View Post
Every time I try to unlock it asks me for the Scat and I don't know where to get it.
sorry. developer not understand. please attach log or screenshot.
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Old 05-26-2021, 01:05   #10 (permalink)
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Selected model: TMB 5007Z (Revvl 4)
Operation: Unlock network
Software version: 1.11

Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to HUB... OK
Host Power On... OK
Wait for device connecting... OK
Device found at COM38 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0717
Get HW & SW version from device... OK
HW VER: CA01, SW VER: 0200, HW SUB CODE: 8A00
Detect chip [MT6761]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xBDA9ED9E, 0xB487F883, 0xC6A3921C, 0xD005EFE7
Get Chip ID... [MT6761]
Get SOC ID... [68B2661BE65B30B42D2D642674AFAE23617DDA3F15357FD842 52F60C9B2BC7CB]
Get sec config... OK [000000E7]
AUTH file not found!
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Old 05-26-2021, 14:35   #11 (permalink)
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Quote:
Originally Posted by alfredo_ocio View Post
Selected model: TMB 5007Z (Revvl 4)
Operation: Unlock network
Software version: 1.11

Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to HUB... OK
Host Power On... OK
Wait for device connecting... OK
Device found at COM38 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0717
Get HW & SW version from device... OK
HW VER: CA01, SW VER: 0200, HW SUB CODE: 8A00
Detect chip [MT6761]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xBDA9ED9E, 0xB487F883, 0xC6A3921C, 0xD005EFE7
Get Chip ID... [MT6761]
Get SOC ID... [68B2661BE65B30B42D2D642674AFAE23617DDA3F15357FD842 52F60C9B2BC7CB]
Get sec config... OK [000000E7]
AUTH file not found!

Enable option "use box auth" in software.
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Old 05-27-2021, 00:23   #12 (permalink)
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Quote:
Originally Posted by blang View Post
Enable option "use box auth" in software.
I discovered what the problem is 1 I have to press the button vol down + power to recognize it, use box auth for a long time and 2 is that my model is revvl 4 but in model 5007w and the one that marks the box is model 5007z and I think my model is not supported, or is there something I can do?
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Old 05-27-2021, 17:31   #13 (permalink)
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Selected model: TMB 5007Z (Revvl 4)
Operation: Unlock network
Software version: 1.11

Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0717
Get HW & SW version from device... OK
HW VER: CA01, SW VER: 0200, HW SUB CODE: 8A00
Detect chip [MT6761]
Get sec config... OK [000000E7]
Active sec flags: [SBC SLA DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Device found at COM146 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0717
Get HW & SW version from device... OK
HW VER: CA01, SW VER: 0200, HW SUB CODE: 8A00
Detect chip [MT6761]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xBDA9ED9E, 0xB487F883, 0xC6A3921C, 0xD005EFE7
Get Chip ID... [MT6761]
Get SOC ID... [68B2661BE65B30B42D2D642674AFAE23617DDA3F15357FD842 52F60C9B2BC7CB]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [25]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
EMMC_ID: 0x1501003458364B4D42031EC3DC6D8759
Load EMI config from database [DB VER: 102 DB DATE: 05-19-2021] OK [1]
Trying EMI [44724C4B, 7CB86554, 9C47C7D7, C26ECB0F, CCFE52E9, 2E865ED1, 4C76F2A3]
Init EXT RAM... OK
Send 2nd DA... error(1)
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Old 05-28-2021, 08:16   #14 (permalink)
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Quote:
Originally Posted by alfredo_ocio View Post
Selected model: TMB 5007Z (Revvl 4)
Operation: Unlock network
Software version: 1.11

Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0717
Get HW & SW version from device... OK
HW VER: CA01, SW VER: 0200, HW SUB CODE: 8A00
Detect chip [MT6761]
Get sec config... OK [000000E7]
Active sec flags: [SBC SLA DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Device found at COM146 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0717
Get HW & SW version from device... OK
HW VER: CA01, SW VER: 0200, HW SUB CODE: 8A00
Detect chip [MT6761]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xBDA9ED9E, 0xB487F883, 0xC6A3921C, 0xD005EFE7
Get Chip ID... [MT6761]
Get SOC ID... [68B2661BE65B30B42D2D642674AFAE23617DDA3F15357FD842 52F60C9B2BC7CB]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [25]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
EMMC_ID: 0x1501003458364B4D42031EC3DC6D8759
Load EMI config from database [DB VER: 102 DB DATE: 05-19-2021] OK [1]
Trying EMI [44724C4B, 7CB86554, 9C47C7D7, C26ECB0F, CCFE52E9, 2E865ED1, 4C76F2A3]
Init EXT RAM... OK
Send 2nd DA... error(1)
Hello, check the phone model in menu. Looks like wrong model selected.
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