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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Pandora’s box


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Old 06-21-2022, 11:23   #1 (permalink)
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vivo y73 format problem [Answered]


Selected model: Vivo PD2078F (Y73 2021)
Operation: Reset password
Software version: 3.3

This procedure will erase all downloaded apps and their data.
Photos, music, and other non-app will be retained. Continue? YES
Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0813
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6785]
Get sec config... OK [000000E5]
Active sec flags: [SBC DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port_V1632,usb2ser.sys,3.0.1504.0]
Device found at COM202 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0813
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6785]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0x4C9E7DCC, 0x9C566A93, 0x396C7AE9, 0x8CA39861
Get Chip ID... [MT6785]
Get SOC ID... [BC753F2AE7AA60291040F109755DA511655C99F11808736D04 6CC58E15562C57]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [12]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
UFS CID (FW VER): KM8V9001JM-B813 (0100)
Load EMI from phone... Skip (header is empty)
Load EMI config from database [DB VER: 203 DB DATE: 02-22-2022] OK [0]
Trying EMI []
Init EXT RAM... error(STATUS_EMI_CONTAINER_FILE_NOT_FOUND)


plzz help
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Old 06-21-2022, 11:51   #2 (permalink)
Z3X
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Hello. Update software to 3.6 and repeat operation.
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Old 06-21-2022, 12:07   #3 (permalink)
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Selected model: Vivo PD2031 (Y73s)
Operation: Reset password
Software version: 3.6

This procedure will erase all downloaded apps and their data.
Photos, music, and other non-app will be retained. Continue? YES
Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0813
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6785]
Get sec config... OK [000000E5]
Active sec flags: [SBC DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port_V1632,usb2ser.sys,3.0.1504.0]
Device found at COM202 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0813
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6785]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0x4C9E7DCC, 0x9C566A93, 0x396C7AE9, 0x8CA39861
Get Chip ID... [MT6785]
Get SOC ID... [BC753F2AE7AA60291040F109755DA511655C99F11808736D04 6CC58E15562C57]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [12]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
UFS CID (FW VER): KM8V9001JM-B813 (0100)
Load EMI from phone... Skip (header is empty)
Load EMI config from database [DB VER: 206 DB DATE: 05-25-2022] OK [1]
Trying EMI [E064B692, FB98BA5A, A580E5B9, BC623CB9, 51C586A6, 8005ECD1, 3FB783FC, CBAF10C2, 15E8723C, 454761AF, 6810353F, 5B1D8E36]
Init EXT RAM... error(STATUS_EMI_SETTING_VERSION_ERROR)
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Old 06-21-2022, 12:29   #4 (permalink)
Z3X
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Attach screenshot of software please.
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Old 06-21-2022, 13:29   #5 (permalink)
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https://postimg.cc/2VVWRz13
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Old 06-21-2022, 14:42   #6 (permalink)
Z3X
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Whats phone condition now? Its two reasons of this error:
1. Incorrect model selected.
2. Preloader erased, in this case download old firmware version, choose it, untick read emi and work.
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Old 06-22-2022, 08:07   #7 (permalink)
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after flash shows
Red State
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