NEED CREDIT REFUND(Factory Resetting...Failed. Error:0x005)

[ravi204]

HELLO TFM TEAM
VIVO V21 PATTERN LOCK PROBLEM


CREDIT CONSUME FROM MY ACCOUNT
BUT HANDSET IN SAME CONDITION
PLZ REFUND MY CREDIT


HERE IS LOGS


Job Time : Nov Wed 2022 08:11:59
Operation/Work ID: 1156815
Brand : Vivo
Model : All Model (Vivo Exclusive10 Credit)
Exe Name : TFM Tool Pro MTK v1.3.22
Exe Version : v1.3.22
Action : Factory Reset With FRP Lock

Checking account info...
UserName: ravi204
Expire Date: 2023-09-11 14:07:07
Balance: 10.00 USD

Downloading DA File...Ok

Waiting for usb device...
Detected MediaTek PreLoader USB VCOM_V1633 (Android) (COM3)

Driver Details
Driver MF MediaTek Inc.
Driver Name wdm_usb
Driver Version 3.0.1504.0
Driver Date 1-22-2015

Connecting to brom...
Successfully connected with brom!

Brom Information...
Chip : MT6853
Hw Code : 0x996
Meid : a529c57db597d4fc30577d00959c66e1

Downloading first da...
Transferring control to DA...Ok
Syncing 1st DA sync char...Ok
Syncing 2nd DA sync char...Ok
1st da successfully sended

Downloading second da...Ok
Usb Speed Status : High-Speed

Boot information...
Chip ID : 0xca008a000996
Storage : UFS
CID : KM8V8001JM-B813
Vendor : 01CE
LU0 : 4.00MB
LU1 : 4.00MB
LU2 : 119.17GB
MLC : 0x1
SLC : 0x1
EOL : 0x1
LCycle : 0x0
Checking compatible driver...Ok

Operation agreement...Ok

Requesting for authentication...Ok
Writing remote data...Ok

Factory Resetting...Failed. Error:0x005

Operation Finished!

Elasped Time : [00:min:10:sec]
Saving logs...