who is responsible for support area? - GSM-Forum

needi · 12-13-2003, 23:05

Well i would like to know that who is responsible for support area.And if the support is free for one month for new user..then why not for me...I have mailed all the people for login and pass along with retailers names and seial no. but there is no response.
I am mailing here again.I bought the box from Tele-way and its serial no. is 00A000142.If someone responsible for Matrix.com reads this please mail me the login and pass for support area.My E-mail is ..... [email protected]. thankx in advance.

Best regards.

12-14-2003, 22:59

You should ask your reseller for support.

needi · 12-15-2003, 01:23

Thankx. Legija .....well anyway i have solved my problem with flashes.

Digitec · 12-26-2003, 03:10

If any problem with support area, please contact me.

tarana · 12-26-2003, 03:37

yesss contact digitec, so everythinks is ok, that right, Roman?????? , woww wrong not ????? but !!!!! , sorry.

Digitec · 12-26-2003, 17:25

I have added needdi to support site today. You always should ask your dealer. He will give you your 1 month access or contact me in the worst case. Regards. Roman

PhantomGSM · 12-29-2003, 19:05

why cannot the support are be allowed for members that supply a valid box number ? like other devices suppliers do ?

It would allow all new box owners an easier way to get what they paid for.

Even if the boxes where supplied with latest firmwares on cd as backup that would help.

Regards

OrbiTel · 12-30-2003, 13:55

Hi pleas tell me to ***@seznam.cz the support url and pass's. I have nothing. Thanx.

mtony969 · 01-12-2004, 20:46

I buy from comselect and given no support password ect.

John_Doe · 01-13-2004, 03:49

Quote:

Originally posted by mtony969
I buy from comselect and given no support password ect.

just sent email with box serial no. to digitec and i´m sure you will get access to support server.

regards,

12-13-2003, 23:05	#1 (permalink)
needi No Life Poster Join Date: Dec 2002 Location: Near phones Age: 46 Posts: 1,154 Member: 18303 Status: Offline Thanks Meter: 3	who is responsible for support area? Well i would like to know that who is responsible for support area.And if the support is free for one month for new user..then why not for me...I have mailed all the people for login and pass along with retailers names and seial no. but there is no response. I am mailing here again.I bought the box from Tele-way and its serial no. is 00A000142.If someone responsible for Matrix.com reads this please mail me the login and pass for support area.My E-mail is ..... [email protected]. thankx in advance. Best regards.

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12-14-2003, 22:59	#2 (permalink)
legija Guest Posts: n/a Member:	You should ask your reseller for support.

12-15-2003, 01:23	#3 (permalink)
needi No Life Poster Join Date: Dec 2002 Location: Near phones Age: 46 Posts: 1,154 Member: 18303 Status: Offline Thanks Meter: 3	Thankx. Legija .....well anyway i have solved my problem with flashes.

12-26-2003, 03:10	#4 (permalink)
Digitec Freak Poster Join Date: Oct 2003 Age: 55 Posts: 195 Member: 40921 Status: Offline Thanks Meter: 0	If any problem with support area, please contact me.

12-26-2003, 03:37	#5 (permalink)
tarana Freak Poster Join Date: Jan 2002 Location: Indonesia Age: 58 Posts: 177 Member: 8761 Status: Offline Thanks Meter: 38	yesss contact digitec, so everythinks is ok, that right, Roman?????? , woww wrong not ????? but !!!!! , sorry.

12-26-2003, 17:25	#6 (permalink)
Digitec Freak Poster Join Date: Oct 2003 Age: 55 Posts: 195 Member: 40921 Status: Offline Thanks Meter: 0	I have added needdi to support site today. You always should ask your dealer. He will give you your 1 month access or contact me in the worst case. Regards. Roman

12-29-2003, 19:05	#7 (permalink)
PhantomGSM No Life Poster Join Date: Feb 2002 Location: Scotland, UK Posts: 1,480 Member: 9719 Status: Offline Thanks Meter: 4	why cannot the support are be allowed for members that supply a valid box number ? like other devices suppliers do ? It would allow all new box owners an easier way to get what they paid for. Even if the boxes where supplied with latest firmwares on cd as backup that would help. Regards

12-30-2003, 13:55	#8 (permalink)
OrbiTel No Life Poster Join Date: Jan 2001 Location: CZ Age: 44 Posts: 974 Member: 3041 Status: Offline Thanks Meter: 0	Hi pleas tell me to ***@seznam.cz the support url and pass's. I have nothing. Thanx.

01-12-2004, 20:46	#9 (permalink)
mtony969 No Life Poster Join Date: Mar 2003 Location: england Age: 65 Posts: 3,035 Member: 24552 Status: Offline Thanks Meter: 13	I buy from comselect and given no support password ect.