Where is the support for the Twister????? - GSM-Forum

flin898 · 03-17-2004, 10:46

I bought my twister few days ago, and I received the good yesterday morning, then I sent a email to my reseller ask for the username and password, there's no reply... I also send an email to [email protected], and no reply as well... Where's the support for the twister????

where is the support?????

Central · 03-17-2004, 11:24

Your reseller should supply the user and pass with the box, this is the usual procedure, however there was a problem with the server for 24 hours which prevented new users being added.
The problem is fixed, so if you reseller has not already contacted you please email me the details:

Reseller Name
Box serial number

I will confirm that and get it set up for you.

BR
Scott

flin898 · 03-17-2004, 11:38

email is on the way, thx very much....

BR
Sail

Keke · 03-17-2004, 12:17

I think buying twister was a bad thing .

My business i now in danger since I bought one .

It took a week to get it working , but now it is doing nothing.

And the bad thing no support I had a problem of Tia and Fia I had to use the one from prodigy , twister has none. report everywhere about this.

The twister team must do something.

mr_x4you · 03-17-2004, 12:36

I don't know why you are the only one who had so "big" problems. Have you asked yourself maybe you have to change your reseller, and not blame Twister. I got my own Twister and very happy with it, no real problems till now.

Raskal · 03-17-2004, 13:43

Quote:

Originally Posted by Keke

I think buying twister was a bad thing .

My business i now in danger since I bought one .

It took a week to get it working , but now it is doing nothing.

And the bad thing no support I had a problem of Tia and Fia I had to use the one from prodigy , twister has none. report everywhere about this.

The twister team must do something.

Keke, i think it is very easy to make a request file and to send it to your reseller. This is the usual procedure for all users. Similar procedure like for other unlock tools like UST, Griffin, etc.

If you of course DO NOT SEND YOUR REQUEST file, you can not get any answer.

Also with TIA AND FIA problems. The latest TIA and FIA are included in the latest installer. Actually all u have to do is ALWAYS to deinstall the old twister suite install the new one.

All very simple and basic things.

Keke · 03-17-2004, 15:08

Ok there we go

Connect box to usb
Select M/bus
Select dctl
chose MCU and PPM
Flash or start

And see the result .
I mean the phone was working , now it is dead. Anything I am doing wrong?
Please tell me.

The Repair Shop · 03-17-2004, 19:48

did u connect the cables right, like have u got the little yellow box beetween the phone and th twister box?

The Repair Shop · 03-17-2004, 19:55

did u connect it like this

Odia The Ultimate · 03-17-2004, 20:38

Quote:

Originally Posted by mark845

did u connect it like this

@mark845,

Nice to see you are helping people, BTW I have looked at your picture and it will not work like that, you have to connect a USB cable to the computer

Odia.

The Repair Shop · 03-17-2004, 20:41

what i need a computer!!!, do you know, i knew, i was missing somthing lol :0)

KRIZA · 03-17-2004, 22:02

To keke, man evan if you conect cable corect you can not establish
conection because bad cabels and bad conectins. Chek ol your conectors and cabels.
the seat thing is that costemer must do that him self.
seat thing is olso that we must test software and then put mistakes here and then
rilese those mistakes here. Test software before give to costemers pleaseee, and hardware to.

gsm-decode · 03-17-2004, 22:14

From what that picture shows the SW didn't recognise the phone.
Is that after flashing procedure?
And is impossible to kill the phone.
Im very satisfied with Twister
The only problem is that we need to have USB 2 card to work ok.
And the Support is f...... great.
Regards

KRIZA · 03-17-2004, 22:38

Maybe you are write in this case, I didn;t lok pitcure before.

Keke · 03-18-2004, 09:43

Quote:

Originally Posted by gsm-decode

From what that picture shows the SW didn't recognise the phone.
Is that after flashing procedure?
And is impossible to kill the phone.
Im very satisfied with Twister
The only problem is that we need to have USB 2 card to work ok.
And the Support is f...... great.
Regards

Do you know what you are talking about ? Or can you read ?

Twister killed my phone , I f you are happy with twister it doesn't mean everybody must be

Check this

03-17-2004, 10:46	#1 (permalink)
flin898 Freak Poster Join Date: Sep 2003 Location: Earth Posts: 300 Member: 38573 Status: Offline Thanks Meter: 0	Where is the support for the Twister????? I bought my twister few days ago, and I received the good yesterday morning, then I sent a email to my reseller ask for the username and password, there's no reply... I also send an email to [email protected], and no reply as well... Where's the support for the twister???? where is the support?????

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03-17-2004, 11:24	#2 (permalink)
Central Junior Member Join Date: Dec 2002 Location: Australia Posts: 117 Member: 18570 Status: Offline Thanks Meter: 0	Your reseller should supply the user and pass with the box, this is the usual procedure, however there was a problem with the server for 24 hours which prevented new users being added. The problem is fixed, so if you reseller has not already contacted you please email me the details: Reseller Name Box serial number I will confirm that and get it set up for you. BR Scott

03-17-2004, 11:38	#3 (permalink)
flin898 Freak Poster Join Date: Sep 2003 Location: Earth Posts: 300 Member: 38573 Status: Offline Thanks Meter: 0	email is on the way, thx very much.... BR Sail

03-17-2004, 12:17	#4 (permalink)
Keke No Life Poster Join Date: Jun 2002 Location: CT SA Age: 52 Posts: 1,387 Member: 12733 Status: Offline Thanks Meter: 26	I think buying twister was a bad thing . My business i now in danger since I bought one . It took a week to get it working , but now it is doing nothing. And the bad thing no support I had a problem of Tia and Fia I had to use the one from prodigy , twister has none. report everywhere about this. The twister team must do something.

03-17-2004, 12:36	#5 (permalink)
mr_x4you Registered User Join Date: Jun 2001 Location: x Posts: 3,295 Member: 4989 Status: Offline Thanks Meter: 13	I don't know why you are the only one who had so "big" problems. Have you asked yourself maybe you have to change your reseller, and not blame Twister. I got my own Twister and very happy with it, no real problems till now.

03-17-2004, 19:48	#8 (permalink)
The Repair Shop No Life Poster Join Date: Feb 2003 Location: In My Pub Posts: 5,828 Member: 307549 Status: Offline Thanks Meter: 188	did u connect the cables right, like have u got the little yellow box beetween the phone and th twister box?

03-17-2004, 20:41	#11 (permalink)
The Repair Shop No Life Poster Join Date: Feb 2003 Location: In My Pub Posts: 5,828 Member: 307549 Status: Offline Thanks Meter: 188	what i need a computer!!!, do you know, i knew, i was missing somthing lol :0)

03-17-2004, 22:02	#12 (permalink)
KRIZA No Life Poster Join Date: Dec 2003 Location: BiH Age: 49 Posts: 583 Member: 46341 Status: Offline Thanks Meter: 15	To keke, man evan if you conect cable corect you can not establish conection because bad cabels and bad conectins. Chek ol your conectors and cabels. the seat thing is that costemer must do that him self. seat thing is olso that we must test software and then put mistakes here and then rilese those mistakes here. Test software before give to costemers pleaseee, and hardware to.

03-17-2004, 22:14	#13 (permalink)
gsm-decode No Life Poster Join Date: Dec 2003 Location: SC610108CFU S-CLASS Age: 44 Posts: 1,505 Member: 47441 Status: Offline Thanks Meter: 14	From what that picture shows the SW didn't recognise the phone. Is that after flashing procedure? And is impossible to kill the phone. Im very satisfied with Twister The only problem is that we need to have USB 2 card to work ok. And the Support is f...... great. Regards

03-17-2004, 22:38	#14 (permalink)
KRIZA No Life Poster Join Date: Dec 2003 Location: BiH Age: 49 Posts: 583 Member: 46341 Status: Offline Thanks Meter: 15	Maybe you are write in this case, I didn;t lok pitcure before.