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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip

 
 
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Old 02-05-2010, 17:38   #1 (permalink)
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Can't update smart adaptor firmware


Smart-Clip update software 3.08
Warning: make sure you use power adapter!

Smart Adaptor serial: 3355886xxx
Boot version: 1.02
Firmware version: 0.00
Boot reason: Update request

Smart Adaptor serial: 3355886xxx
Boot version: 1.02
Firmware version: 0.00
Boot reason: Update request
Smart adaptor warranty period:
07-Jul-2008 to 03-Jan-2009 (expired)
u2l_init request... Access denied
Update error

Smart Adaptor serial: 3355886xxx
Boot version: 1.02
Firmware version: 0.00
Boot reason: Update request

Smart Adaptor serial: 3355886xxx
Boot version: 1.02
Firmware version: 0.00
Boot reason: Update request
Smart adaptor warranty period:
07-Jul-2008 to 03-Jan-2009 (expired)
u2l_init request... Access denied
Update error

i have do all this procedure:

1. Firewall on your computer (or your LAN) is configured properly or disabled
2. You have reliable Internet connection
3. LPT port settings are set to EPP in BIOS
4. Your LPT cable works properly
5. You use a stable power supply with your clip (use power adapter)
6. Your IE version is not lower than v5.0
7. If you run update under WinXP, log in as Administrator or any other account with administrative rights
8. You should clear cache of your browser and restart the computer.

To run a new SmartMoto under WinXP also to update a Smart-Clip please
launch the SM-tool, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)".
After that restart you PC.
Also set LPT options in SmartMoto to compatibility

Windows XP SP2: if you have problems running unsigned ActiveX, please open
Tools > Internet Options > Security > Custom Level
and change "Download unsigned ActiveX controls" to "Prompt"

Please help me ASAP

Last edited by VirtualMachine; 02-05-2010 at 17:42. Reason: Smart Adaptor serial
 
Old 02-05-2010, 19:54   #2 (permalink)
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After instal new OS

Smart-Clip update software 3.08
Warning: make sure you use power adapter!


Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... OK
Clip serial: 1854XXXXXX
Firmware not found

Auto searching clip...
Looking for clip on Smart Adaptor... OK
Clip serial: 1854XXXXXX
Firmware not found
login... denied
European market Smart-Clip
Clip warranty period:
05-Mar-2007 to 01-Sep-2007 (expired)
EEPROM test successfull,reporting... OK
Checking dongle... OK
Smart-Clip dongle found, serial 98145XXXX
Update denied, save log and contact support
 
Old 02-06-2010, 09:17   #3 (permalink)
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Please check this link and send you 2 log files as mentioned there.


___
Best Regards
GsmServer Team

www.smart-clip.com
www.scoutdongle.com
http://www.boot-loader.com

Become a Boot-Loader v2.0 Fan
Become a Smart-Clip Fan
 
The Following User Says Thank You to Mr.Tinkertrain For This Useful Post:
Old 02-06-2010, 14:40   #4 (permalink)
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Quote:
Originally Posted by Mr.Tinkertrain View Post
The log has been sent to support,Thanks for the fast reply
 
 

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