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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip

 
 
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Old 01-08-2009, 12:19   #1 (permalink)
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V3i MEM_MAP Blank Service Req'd ... please Help


Hallo
I tried to unlock my Moto V3i using my smart clip, S card & Moto Smart. I used the prepare phone section to try and unlock the Phone.

connected to the phone fine etc and the software did it's stuff, but now the handset will not boot up.
Alows showing me when i connect the batterie the MEM_MAP Blank Service Req'd
i tried to make Repair PDS or reflash or full flash with the same soft and
higher
but alows show me in the phone display error CRITICAL ERROR 80 40
and in samrtmoto

found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode

or

Reading phone boot version... A.30
Boot prepare... failed

or told me the phone can`t flshing because it not in boot mode

.................................................. ......................................


software is R479_G_08.B4.86R_A.
boot: A.30

please help

Thank you
 
Old 01-08-2009, 13:13   #2 (permalink)
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@ aliraqi,

Quote:
NOTE:
If there was any mistakes made during unlock process, and the handset is in "MEM_MAP Blank" mode, then "Prepare" process has to be repeated and the handset has to be flashed with reflash or full_flash file.
At the stage 11, handset screen might display a "Critical error" (Erasing flash memory error 80) message. Please, don’t be worried and strictly follow the instructions of SmartMoto.
In order to flash this set Prepare cycle has to be performed, just uncheck "unlock automatically" option.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 01-09-2009, 10:04   #3 (permalink)
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thank you very mach Mr. Tinkertrain
100% slaved the problem

now i want to unlock it
but coming this mesg

SmartMoto 3.20
S-Card: 7xxxxxxxx Smart-Clip dongle, v 2.10, assigned Smart-Clip: 9xxxxxxxx Europe, initializing... OK
Smart Adaptor: serial 3736xxxxxx, firmware version 1.05
Clip serial: 9xxxxxxxx, version: 4.08, initializing... OK
Searching for phone... no phone found
Searching for phone... found Motorola Phone (V3i), getting test interface... OK
Model V3i
Firmware R479_G_08.B4.86R_A
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... A.30
Boot prepare... failed

The Phone locked to T-mobile Germany
 
Old 01-09-2009, 10:18   #4 (permalink)
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@ aliraqi,

Fully charge the battery, power on the phone and run unlock procedure via Prepare cycle according to the manual.

Note: "Unlock automatically" option has to be checked.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
 

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