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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 01-30-2007, 17:54   #1 (permalink)
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MEM_MAP Blank Service Req'd ----HELP----


Help,

I tried to unlock my Moto V360 using my smart clip, S card & Moto Smart. I used the prepare phone section to try and unlock the handset without test point.

connected to the phone fine etc and the software did it's stuff, but now the handset will not boot up.

It is stuck in boot loader the software is R4513_G_08.B7.56R_A.

The handset also says MEM_MAP Blank Service Req'd what is that, and how can I retrive the handset.

Thank you
 
Old 01-30-2007, 18:05   #2 (permalink)
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try to flash your phone with full flash & all will be ok
 
Old 01-30-2007, 18:32   #3 (permalink)
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donīt need to flash phone
I have same issue a lot of times.
just donīt close smartmoto, donīt click on search phone and click Prepare one more time. If u press search or close soft it will not recognice the temporary backup.

best regards.
 
Old 02-05-2007, 13:44   #4 (permalink)
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Hi Trixxie i did the same but its shows ERROR C4 now what i have to do?
 
Old 02-13-2007, 12:25   #5 (permalink)
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i had same problem about 5 mins ago with a V3i saying MEM_MAP Blank Serivice required after trying to unlock without testpoint, only solution i had was to:-

1 - unlock via testpoint (phone will still have bootloader saying MEM_MAP Blank Serivice required)

2 - reassemble the phone andprepare the phone without the unlock tab ticked

and all should be ok,

worked for me
 
Old 02-13-2007, 12:29   #6 (permalink)
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repeat prepare procedure then fulldflash
 
Old 02-13-2007, 12:52   #7 (permalink)
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Quote:
Originally Posted by vibemobilephone View Post
i had same problem about 5 mins ago with a V3i saying MEM_MAP Blank Serivice required after trying to unlock without testpoint, only solution i had was to:-

1 - unlock via testpoint (phone will still have bootloader saying MEM_MAP Blank Serivice required)

2 - reassemble the phone andprepare the phone without the unlock tab ticked

and all should be ok,

worked for me

There is no need to perform any TestPoint in this case!


If there was any mistakes made during unlock process, and the handset is in "MEM_MAP Blank" mode, then "Prepare" process has to be repeated and the handset has to be flashed with reflash or full_flash file.


Best Regards
GSMServer team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 02-13-2007, 13:04   #8 (permalink)
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i had tested with v3x had this problem too, with "Prepare" repeated also no help but after full flash the phone is work & unlocked..
 
Old 02-13-2007, 20:53   #9 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
There is no need to perform any TestPoint in this case!


If there was any mistakes made during unlock process, and the handset is in "MEM_MAP Blank" mode, then "Prepare" process has to be repeated and the handset has to be flashed with reflash or full_flash file.


Best Regards
GSMServer team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
Send in Display CRITICAL ERROR 80 40 what is the solution Please
 
Old 02-13-2007, 21:03   #10 (permalink)
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sorry my phone is V3i 0A.30 sw R47A-G_08.D8.35R for best information
 
Old 02-14-2007, 08:33   #11 (permalink)
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@ tajofer,

Try to make Repair PDS and after that Full Flash the handset.

Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 02-14-2007, 11:03   #12 (permalink)
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V3rohs In Boot Mode Now

HI M8

I TRY 1 V3ROHS LIKE V3R MATHOD BUT AFTER THAT I GOT MY PHONE IN BOOT MODE.

HERE IS THE THE LOG FILE .

SmartMoto 2.17
S-Card: 3********* Smart-Clip dongle, v 1.13, assigned Smart-Clip: ********* Europe, initializing... OK
Clip serial: *********, version: 3.13, initializing... OK
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... A.30
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Blank Neptune LTE2
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... ST - M30L0R8000B0
Reading flash id/2... none, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7v,K1
Hardware IMEI: 359419002642337
Security area saved to "PDS for S Blank Neptune LTE2 359419002642337 (12).mbk"
Unlocking phone... OK
Now you should write flash into the phone
Login request... OK
Writing flash section 2 of 2... 100% (36.9 Kb/sec)
Restarting phone... OK
Searching for phone... found S Blank Neptune LTE2
Switching to flash mode... OK
Repair PDS request... OK
Performing PDS repair... OK
Writing flash section 1 of 1... 100% (13.6 Kb/sec)
Please write a corresponding Full_flash file to phone to complete repair
Error: file flash data (48 Mb) does not suite phone memory


WAITING FOR YOUR QUICK REPLY.

REGARDS

NAEEM
PAKISTAN
 
Old 02-14-2007, 11:09   #13 (permalink)
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@ naeem janjua,

what firmware version your phone originally had?
Try to flash the handset with exactly the same firmware that it had from the beginning.

Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 02-14-2007, 13:32   #14 (permalink)
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Quote:
Originally Posted by Mr.Tinkertrain View Post
@ tajofer,

Try to make Repair PDS and after that Full Flash the handset.

Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
Yes , i can repair PDS with TP and Fuul Flash the phone, more canīt repair Imei , have these error CRITICAL ERROR 80 40
 
 

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