K1 unlock error A4 - GSM-Forum

rebi_cell · 02-28-2009, 09:39

Please help .....contact service provider K1

Log here:

SmartMoto 3.20
S-Card: 7xxxxxxx Smart-Clip dongle, v 2.10, assigned Smart-Clip: 8xxxxxxx Europe, initializing... OK
Smart Adaptor: serial 1xxxxxxxx, firmware version 1.05
Clip serial: xxxxxxxxxx, version: 4.08, initializing... OK
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... Intel - 28F256L18B
Reading flash id/2... Intel - 28F256L18T, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3
Hardware IMEI: 3540970xxxxxx
IMEI OTP status: locked
Security area saved to "PDS for S Blank Neptune LTE2 354097019xxxxx (1).mbk"
Unlocking phone...
error A4

GSM_Support · 02-28-2009, 11:49

Did you connect the handset with TP? What was the original boot version? I presume you could unlock it using Prepare Cycle.

Best Regards
GSMServer team

hung phong · 02-28-2009, 12:12

No testpoint boot 0xAB2 OxAC3 you could unlock it using prepare phone

GSM_Support · 02-28-2009, 12:25

So, why then your phone got detected as S Blank?

Best Regards
GSMServer team

rebi_cell · 03-02-2009, 04:26

Problem solved

SmartMoto 3.20
S-Card: xxxxxxxx Smart-Clip dongle, v 2.10, assigned Smart-Clip: xxxxxxxx Europe, initializing... OK
Smart Adaptor: serial xxxxxxx, firmware version 1.05
Clip serial: xxxxxxxx, version: 4.08, initializing... OK
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Searching for phone... found Motorola Phone (K1), getting test interface... OK
Model K1
Firmware R452F_G_08.05.0CR
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... A.B2
Sending boot... OK
Performing backup to temporary file
Stored temporary backup to C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F901A4CFE28922CB.bk_
Backup OK
Searching for phone... no phone found
Searching for phone... found Motorola Phone (K1), getting test interface... OK
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... A.B2
Sending firmware OK
Searching for phone... found S Blank Neptune LTE2
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... Intel - 28F256L18B
Reading flash id/2... Intel - 28F256L18T, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3
Hardware IMEI: 35409xxxxxxxx
IMEI OTP status: locked
Security area saved to "PDS for S Blank Neptune LTE2 35409xxxxxxxx (3).mbk"
Performing restore from temparary backup file C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F901A4CFE28922CB.bk_
Restore OK
Unlocking phone... OK

Thanks

02-28-2009, 09:39	#1 (permalink)
rebi_cell Freak Poster Join Date: Nov 2001 Location: bandung Posts: 189 Member: 7103 Status: Offline Thanks Meter: 48	K1 unlock error A4 Please help .....contact service provider K1 Log here: SmartMoto 3.20 S-Card: 7xxxxxxx Smart-Clip dongle, v 2.10, assigned Smart-Clip: 8xxxxxxx Europe, initializing... OK Smart Adaptor: serial 1xxxxxxxx, firmware version 1.05 Clip serial: xxxxxxxxxx, version: 4.08, initializing... OK Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found Switching to flash mode... OK Reading phone boot version... 3.00 Reading flash id... Intel - 28F256L18B Reading flash id/2... Intel - 28F256L18T, OK Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3 Hardware IMEI: 3540970xxxxxx IMEI OTP status: locked Security area saved to "PDS for S Blank Neptune LTE2 354097019xxxxx (1).mbk" Unlocking phone... error A4

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02-28-2009, 11:49	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	Did you connect the handset with TP? What was the original boot version? I presume you could unlock it using Prepare Cycle. Best Regards GSMServer team

02-28-2009, 12:12	#3 (permalink)
hung phong No Life Poster Join Date: Mar 2008 Location: hungphongmobile.vn Posts: 566 Member: 733209 Status: Offline Sonork: 1001620525 Thanks Meter: 426	No testpoint boot 0xAB2 OxAC3 you could unlock it using prepare phone

02-28-2009, 12:25	#4 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	So, why then your phone got detected as S Blank? Best Regards GSMServer team

03-02-2009, 04:26	#5 (permalink)
rebi_cell Freak Poster Join Date: Nov 2001 Location: bandung Posts: 189 Member: 7103 Status: Offline Thanks Meter: 48	Problem solved SmartMoto 3.20 S-Card: xxxxxxxx Smart-Clip dongle, v 2.10, assigned Smart-Clip: xxxxxxxx Europe, initializing... OK Smart Adaptor: serial xxxxxxx, firmware version 1.05 Clip serial: xxxxxxxx, version: 4.08, initializing... OK Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found Switching to flash mode... OK Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found Switching to flash mode... OK Searching for phone... found Motorola Phone (K1), getting test interface... OK Model K1 Firmware R452F_G_08.05.0CR Switching to flash mode... OK [S Flash Neptune LTE2] Reading phone boot version... A.B2 Sending boot... OK Performing backup to temporary file Stored temporary backup to C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F901A4CFE28922CB.bk_ Backup OK Searching for phone... no phone found Searching for phone... found Motorola Phone (K1), getting test interface... OK Switching to flash mode... OK [S Flash Neptune LTE2] Reading phone boot version... A.B2 Sending firmware OK Searching for phone... found S Blank Neptune LTE2 Switching to flash mode... OK Reading phone boot version... 3.00 Reading flash id... Intel - 28F256L18B Reading flash id/2... Intel - 28F256L18T, OK Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3 Hardware IMEI: 35409xxxxxxxx IMEI OTP status: locked Security area saved to "PDS for S Blank Neptune LTE2 35409xxxxxxxx (3).mbk" Performing restore from temparary backup file C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F901A4CFE28922CB.bk_ Restore OK Unlocking phone... OK Thanks