S-card dead - GSM-Forum

xilalinda · 01-28-2011, 20:59

Today I try to update my S-card, and the update fail. Now I can detect my S-card. It's dead. When I try to detect blink once and show me a error

Reading clip info...
Clip serial: 1354*****
Firmware version: 5.02

Checking dongle... failed

Please help me.

GSM_Support · 01-29-2011, 09:31

@ xilalinda,

Connect S-Card directly to the USB port of the PC, reinstall drivers for the S-Card and run update procedure once again.
If some error appears save log file and send it to support[at]smart-clip.com

Best Regards
GSMServer team

xilalinda · 01-29-2011, 16:09

I try your solution but not work. Please help me. I send a mail to support but not responding.

Thanks.

GSM_Support · 01-31-2011, 08:41

@ xilalinda,

Try to connect S-Card to another USB port of the PC and run update procedure for it.
Save log file from update procedure and send it to

Best Regards
GSMServer team

xilalinda · 01-31-2011, 16:54

I send you my log. So please help me.

Thanks.

GSM_Support · 01-31-2011, 17:02

@ xilalinda,

All e-mails were already replied, please check your e-mail inbox.

Best Regards
GSMServer team

01-28-2011, 20:59	#1 (permalink)
xilalinda Junior Member Join Date: Mar 2006 Posts: 20 Member: 249540 Status: Offline Thanks Meter: 0	S-card dead Today I try to update my S-card, and the update fail. Now I can detect my S-card. It's dead. When I try to detect blink once and show me a error Reading clip info... Clip serial: 1354***** Firmware version: 5.02 Checking dongle... failed Please help me.

01-31-2011, 16:54	#5 (permalink)
xilalinda Junior Member Join Date: Mar 2006 Posts: 20 Member: 249540 Status: Offline Thanks Meter: 0	Log I send you my log. So please help me. Thanks.

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01-29-2011, 09:31	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,981 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ xilalinda, Connect S-Card directly to the USB port of the PC, reinstall drivers for the S-Card and run update procedure once again. If some error appears save log file and send it to support[at]smart-clip.com Best Regards GSMServer team

01-29-2011, 16:09	#3 (permalink)
xilalinda Junior Member Join Date: Mar 2006 Posts: 20 Member: 249540 Status: Offline Thanks Meter: 0	I try your solution but not work. Please help me. I send a mail to support but not responding. Thanks.

01-31-2011, 08:41	#4 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,981 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ xilalinda, Try to connect S-Card to another USB port of the PC and run update procedure for it. Save log file from update procedure and send it to Best Regards GSMServer team

01-31-2011, 17:02	#6 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,981 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ xilalinda, All e-mails were already replied, please check your e-mail inbox. Best Regards GSMServer team