Smart-Clip damage again. - GSM-Forum

kikodog · 10-05-2006, 13:26

My clip always have red light only connect with yours online tool to upgrade.

Please reply.

Thanks in advance.

my log

SmartClip update software 1.16
Warning: make sure you use power adapter!

Clip serial: 99889****
Firmware not found
login... denied
Clip warranty period:
12-Jun-2005 to 09-Dec-2005 (expired)
EEPROM test successfull,reporting... OK
Update denied, save log and contact support

####################################

hello SmartGsm - Gsmlive,

Your Clip has a malfunction & expired warranty cower. Unfortunately it

can not be fixed remotely.

Now you can save your time and avoid long waiting until the broken items are repaired.

We have simplified the procedure of processing the broken Smart-Clips

wit expired warranty. They could be exchanged for BRAND NEW DEVICES with 180 days of

warranty period. To use this option, please pay 199,99 USD and send your

damaged Smart-Clip to us.The new Smart-Clip will be sent to you free of shipping charge.

Best Regards

Smart-clip team

###############################################

I JUST ask for help not to buy another if i want i just buy another...

Can explain what´s happen with my smartclip??

###############################################

Dear Smart-Clip User,

The most common problem, that the Smart-Clip can go out of service during update process, because it has to go through a few stages of hardware tests. If it fails to pass any of them - it stops working. It happens to the warranty devices or to the ones that are out of warranty. The only difference that Clips with warranty can be exchanged.

And of course, as older hardware - the more chances for it to get broken. That is usual for any device.

##################################

This is the best support... always saying buy another... why they dont reply buy ultima box... more cheaper and the best box ???

GSM_Support · 10-05-2006, 13:50

You are free in your choice... Buy ultima or any other box if you wish to... We don't force you to buy a new Smart-Clip. We just offer you an option. Instead of repairing your old Clip and sending it to you without warranty and any benefit - you can have a discount on buying a new one with full warranty and file access. And we take a responsibility for it to function properly, it means: in case of failure during warranty period it will be exchanged for a brand new one (not repaired).

That's the way we work.

All is up to you...

Best Regards
GSMServer team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

kikodog · 10-05-2006, 20:56

very good options many thanks...

just put this here because this update broken my clip...... bah no problem i just bought another smartclip again... and i hope that works more 1 year or 2 who knows... if never make updates surely works forever if dont have limit to usage.

But i have only one question or two

can you say what is the problem of my clip ? or what happens? why? why online tool to upgrade can read the clip?? and smartmoto cant?? what is the difference??

Multi-COM · 10-06-2006, 09:37

Hm... but you alrelady recived answer "The most common problem, that the Smart-Clip can go out of service during update process, because it has to go through a few stages of hardware tests. If it fails to pass any of them - it stops working."

10-05-2006, 13:26	#1 (permalink)
kikodog Product Supporter Join Date: Aug 2003 Location: Inside My Phone Posts: 1,514 Member: 37736 Status: Offline Sonork: 100.108250 Thanks Meter: 222	Smart-Clip damage again. My clip always have red light only connect with yours online tool to upgrade. Please reply. Thanks in advance. my log SmartClip update software 1.16 Warning: make sure you use power adapter! Clip serial: 99889**** Firmware not found login... denied Clip warranty period: 12-Jun-2005 to 09-Dec-2005 (expired) EEPROM test successfull,reporting... OK Update denied, save log and contact support #################################### hello SmartGsm - Gsmlive, Your Clip has a malfunction & expired warranty cower. Unfortunately it can not be fixed remotely. Now you can save your time and avoid long waiting until the broken items are repaired. We have simplified the procedure of processing the broken Smart-Clips wit expired warranty. They could be exchanged for BRAND NEW DEVICES with 180 days of warranty period. To use this option, please pay 199,99 USD and send your damaged Smart-Clip to us.The new Smart-Clip will be sent to you free of shipping charge. Best Regards Smart-clip team ############################################### I JUST ask for help not to buy another if i want i just buy another... Can explain what´s happen with my smartclip?? ############################################### Dear Smart-Clip User, The most common problem, that the Smart-Clip can go out of service during update process, because it has to go through a few stages of hardware tests. If it fails to pass any of them - it stops working. It happens to the warranty devices or to the ones that are out of warranty. The only difference that Clips with warranty can be exchanged. And of course, as older hardware - the more chances for it to get broken. That is usual for any device. ################################## This is the best support... always saying buy another... why they dont reply buy ultima box... more cheaper and the best box ???

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10-05-2006, 13:50	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,981 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	You are free in your choice... Buy ultima or any other box if you wish to... We don't force you to buy a new Smart-Clip. We just offer you an option. Instead of repairing your old Clip and sending it to you without warranty and any benefit - you can have a discount on buying a new one with full warranty and file access. And we take a responsibility for it to function properly, it means: in case of failure during warranty period it will be exchanged for a brand new one (not repaired). That's the way we work. All is up to you... Best Regards GSMServer team www.smart-clip.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com

10-05-2006, 20:56	#3 (permalink)
kikodog Product Supporter Join Date: Aug 2003 Location: Inside My Phone Posts: 1,514 Member: 37736 Status: Offline Sonork: 100.108250 Thanks Meter: 222	very good options many thanks... just put this here because this update broken my clip...... bah no problem i just bought another smartclip again... and i hope that works more 1 year or 2 who knows... if never make updates surely works forever if dont have limit to usage. But i have only one question or two can you say what is the problem of my clip ? or what happens? why? why online tool to upgrade can read the clip?? and smartmoto cant?? what is the difference??

10-06-2006, 09:37	#4 (permalink)
Multi-COM No Life Poster Join Date: Nov 2003 Location: Poland Age: 46 Posts: 2,759 Member: 43823 Status: Offline Thanks Meter: 308	Hm... but you alrelady recived answer "The most common problem, that the Smart-Clip can go out of service during update process, because it has to go through a few stages of hardware tests. If it fails to pass any of them - it stops working."