Smart clip not working, need help - GSM-Forum

drti · 09-09-2004, 22:19

I just bought a smart clip from www.gsmdevice.com, and I couldn't get it to work. I connect the clip to a power adapter, the power light turn on and the E/G light turn on green. when I connect a phone to the clip and press the unlock button, the e/g light turn off for 1 sec. and turn on red.

I then updated the clip successfully to v1.22, and try again, same thing happen.

Is there a way to fix this thing? if not, where do I get an exchange unit?

Aamir_Zia · 09-09-2004, 22:23

You have Problem in Connection to Phone

Check Phone Connector !!!

ChouChou · 09-09-2004, 22:24

The phone battery must be full charged.

And if the battery is full charget read out the flash file and send it to smart clip team...

Unlockcel · 09-09-2004, 22:37

Quote:

Originally Posted by drti

I just bought a smart clip from www.gsmdevice.com, and I couldn't get it to work. I connect the clip to a power adapter, the power light turn on and the E/G light turn on green. when I connect a phone to the clip and press the unlock button, the e/g light turn off for 1 sec. and turn on red.

I then updated the clip successfully to v1.22, and try again, same thing happen.

Is there a way to fix this thing? if not, where do I get an exchange unit?

hello,
first you say that model this trying to liberate.

drti · 09-09-2004, 22:54

ok, I try to unlock the v60i and v66. The cable come with the clip, and I even try a motorola oem cable. When connect the phone direct to my computer usb, the computer recognize the phone right away, so the cables are good.

The battery is fully charge.

I can't even get the unit to read the flash, everytime I click read flash, the software comeback with "no phone connect".

drti · 09-10-2004, 21:27

ok, I tried it again today, and this time the e/g green light just turn off for a long time, about 2-3 minutes, and then turn red. anybody experience this before?

Unlockcel · 09-11-2004, 01:38

very strange. I believe that you should be contacted with their salesperson for a substitution, or the support.

enrocas · 09-15-2004, 05:49

realy strange. Ask your seller to replace your samrt clip. This device only needs a finger to work.

taopheek · 09-15-2004, 06:21

Hello Since U R Just Using The Clip Probably U Need More Trials To Actually Come To D Conclusion That Its Bad Cos If It Is U Wont Be Able To Update In The First Stage So Clean The Port Of The Phone Very Well And Ensure Proper Connection Then Ignite
Good Luck My Bro

nafie · 09-15-2004, 07:01

Quote:

Originally Posted by drti

I just bought a smart clip from www.gsmdevice.com, and I couldn't get it to work. I connect the clip to a power adapter, the power light turn on and the E/G light turn on green. when I connect a phone to the clip and press the unlock button, the e/g light turn off for 1 sec. and turn on red.

I then updated the clip successfully to v1.22, and try again, same thing happen.

Is there a way to fix this thing? if not, where do I get an exchange unit?

try cleaaning yo port or press in the cable onto yo phone while unlocking mybe there'll b a connection......... ha

nafie · 09-15-2004, 07:11

Quote:

Originally Posted by drti

ok, I try to unlock the v60i and v66. The cable come with the clip, and I even try a motorola oem cable. When connect the phone direct to my computer usb, the computer recognize the phone right away, so the cables are good.

The battery is fully charge.

I can't even get the unit to read the flash, everytime I click read flash, the software comeback with "no phone connect".

sometyms yu connect phone to computer try to unlock then put it back on the clip yu keep repeating this & usually there will b a connection......

jesussaves · 09-15-2004, 21:33

i have the same problem. I have more than one clip here and one of them has that problem. after connect the 9v battery the red light stars on and offs quickly

fuzionGSM · 09-16-2004, 02:48

^ try using a fresh battery or a 9v source

drti · 09-16-2004, 05:28

ok, I have tried all the combinations possible, clean the port, connect the phones firmly, use different cables including OEM cable, use various brand new 9v batteries (duracell, energizer, rayoac), universal 9v ac/dc power adapter.

The phones connect to the computer perfectly, the computer recognize the phone no problem, I even use the phones as modem to browse the web on T-Mobile network. So it's not a connection issue of the cables and the phones.

and now, the clip E/G green light just turn off and stay off indefinitely after press unlock.

I pretty sure that the clip is defective, for a $250+ device, it shouldn't take this much to work.

drti · 09-30-2004, 18:02

well, i sent the smart clip back to the reseller, and now cross my fingers and wait for the replacement.

09-09-2004, 22:19	#1 (permalink)
drti Insane Poster Join Date: Aug 2004 Age: 48 Posts: 64 Member: 78111 Status: Offline Thanks Meter: 3	Smart clip not working, need help I just bought a smart clip from www.gsmdevice.com, and I couldn't get it to work. I connect the clip to a power adapter, the power light turn on and the E/G light turn on green. when I connect a phone to the clip and press the unlock button, the e/g light turn off for 1 sec. and turn on red. I then updated the clip successfully to v1.22, and try again, same thing happen. Is there a way to fix this thing? if not, where do I get an exchange unit?

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09-09-2004, 22:23	#2 (permalink)
Aamir_Zia No Life Poster Join Date: Dec 2003 Location: Karachi Pakistan Age: 38 Posts: 6,770 Member: 47321 Status: Offline Sonork: 100.54032 Thanks Meter: 497	You have Problem in Connection to Phone Check Phone Connector !!!

09-09-2004, 22:24	#3 (permalink)
ChouChou No Life Poster Join Date: Feb 2004 Location: Lebanon Age: 45 Posts: 668 Member: 53113 Status: Offline Thanks Meter: 16	The phone battery must be full charged. And if the battery is full charget read out the flash file and send it to smart clip team...

09-09-2004, 22:54	#5 (permalink)
drti Insane Poster Join Date: Aug 2004 Age: 48 Posts: 64 Member: 78111 Status: Offline Thanks Meter: 3	ok, I try to unlock the v60i and v66. The cable come with the clip, and I even try a motorola oem cable. When connect the phone direct to my computer usb, the computer recognize the phone right away, so the cables are good. The battery is fully charge. I can't even get the unit to read the flash, everytime I click read flash, the software comeback with "no phone connect".

09-10-2004, 21:27	#6 (permalink)
drti Insane Poster Join Date: Aug 2004 Age: 48 Posts: 64 Member: 78111 Status: Offline Thanks Meter: 3	ok, I tried it again today, and this time the e/g green light just turn off for a long time, about 2-3 minutes, and then turn red. anybody experience this before?

09-11-2004, 01:38	#7 (permalink)
Unlockcel Freak Poster Join Date: Jul 2003 Location: South America Posts: 200 Member: 33057 Status: Offline Thanks Meter: 0	very strange. I believe that you should be contacted with their salesperson for a substitution, or the support.

09-15-2004, 05:49	#8 (permalink)
enrocas No Life Poster Join Date: May 2004 Location: Peru Age: 54 Posts: 658 Member: 67240 Status: Offline Thanks Meter: 45	realy strange. Ask your seller to replace your samrt clip. This device only needs a finger to work.

09-15-2004, 06:21	#9 (permalink)
taopheek No Life Poster Join Date: Nov 2003 Location: www.thephoneclinic.com Posts: 719 Member: 44566 Status: Offline Thanks Meter: 7	Hello Since U R Just Using The Clip Probably U Need More Trials To Actually Come To D Conclusion That Its Bad Cos If It Is U Wont Be Able To Update In The First Stage So Clean The Port Of The Phone Very Well And Ensure Proper Connection Then Ignite Good Luck My Bro

09-15-2004, 21:33	#12 (permalink)
jesussaves Junior Member Join Date: Sep 2004 Posts: 8 Member: 80612 Status: Offline Thanks Meter: 0	i have the same problem. I have more than one clip here and one of them has that problem. after connect the 9v battery the red light stars on and offs quickly

09-16-2004, 02:48	#13 (permalink)
fuzionGSM No Life Poster Join Date: Aug 2003 Location: Toronto, Canada Age: 37 Posts: 1,296 Member: 37276 Status: Offline Thanks Meter: 29	^ try using a fresh battery or a 9v source

09-16-2004, 05:28	#14 (permalink)
drti Insane Poster Join Date: Aug 2004 Age: 48 Posts: 64 Member: 78111 Status: Offline Thanks Meter: 3	ok, I have tried all the combinations possible, clean the port, connect the phones firmly, use different cables including OEM cable, use various brand new 9v batteries (duracell, energizer, rayoac), universal 9v ac/dc power adapter. The phones connect to the computer perfectly, the computer recognize the phone no problem, I even use the phones as modem to browse the web on T-Mobile network. So it's not a connection issue of the cables and the phones. and now, the clip E/G green light just turn off and stay off indefinitely after press unlock. I pretty sure that the clip is defective, for a $250+ device, it shouldn't take this much to work.

09-30-2004, 18:02	#15 (permalink)
drti Insane Poster Join Date: Aug 2004 Age: 48 Posts: 64 Member: 78111 Status: Offline Thanks Meter: 3	well, i sent the smart clip back to the reseller, and now cross my fingers and wait for the replacement.