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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip

 
 
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Old 09-25-2007, 10:10   #1 (permalink)
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v3x Help to unlock.


I have v3x with use lock.I have tried to unlock it with smartclip v/a test point but still not unlocked but at smartclip it shows all went ok and unlocked.But when i power it on with simcard it display a message Enter ulock code.Help.......???????
 
Old 09-25-2007, 10:19   #2 (permalink)
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try again procedure, or try with preparing phone easy to do that...
 
Old 09-25-2007, 10:24   #3 (permalink)
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@ manyosa,

Try to read phone info. User code should be read by SmartMoto.
In other case you can try to perform the following:

1. power on the phone with any SIM
2. when it asks for user code, press MENU button
3. then it will ask for security password, enter 000000 and press OK (000000 - default security password. It might not be accepted, in case it was modified by user)
4. now you should be able to perform a Master reset & Master clear from the menu.

If that will not help, than You should Full flash the handset using TP method.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 09-25-2007, 16:37   #4 (permalink)
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I have tried but it display a message that i have to reconnect phone test interface for this function to work.How help me on this
 
Old 09-25-2007, 16:38   #5 (permalink)
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I have tried to read phone inf0 but it display a message that i have to reconnect phone test interface for this function to work.How help me on this
 
Old 09-26-2007, 07:35   #6 (permalink)
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In other case you can try to perform the following:

1. power on the phone with any SIM
2. when it asks for user code, press MENU button
3. then it will ask for security password, enter 000000 and press OK (000000 - default security password. It might not be accepted, in case it was modified by user)
4. now you should be able to perform a Master reset & Master clear from the menu.
I have tried this also but with simcard when i press menu button nothing happen but i just hear keypad sound only.
I just need the help to read the info with smart clip
 
Old 09-26-2007, 07:47   #7 (permalink)
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@ manyosa,

To be able to read phone info the handset has to be powered on(not in boot mode).



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 09-27-2007, 07:17   #8 (permalink)
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I have tried to read code but a get this error
Searching for phone....found motorola phone(RAZRv3x),getting test interface....clip communication failed.
Help on this.....
 
Old 09-27-2007, 07:27   #9 (permalink)
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@ manyosa,

Clip Communication failed issue can be found here.
Also please make sure that:
1. Firewall on your computer (or your LAN) is configured properly or disabled
2. LPT port settings are set to EPP in BIOS
3. Your LPT cable works properly
4. If you are using WinXP, log in as Administrator or any other account with administrative rights

To run a new SmartMoto under WinXP also to update a Smart-Clip please
launch the SmartMoto, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)".
After that restart you PC.
Also set LPT options in SmartMoto to compatibility.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 09-27-2007, 09:47   #10 (permalink)
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I have follow all instructions now i get this error
....getting phone interface.....AT command error
...This error is possible durring phone turning on,you may try search once again.
Im using smartmoto v.2.29 and box firmware is v3.21
Help me on this.
 
Old 09-27-2007, 09:57   #11 (permalink)
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@ manyosa,

First of all update Smart-clip/S-card and SmartMoto to the latest versions and try to read phone info once again.
If the won't help, connect the phone via TP and Full Flash it.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 09-28-2007, 07:33   #12 (permalink)
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I have already update smart clip and s card and now im using smartmoto version 2.35 but still i cant read code
I shall try to fullflash and post the results.
 
Old 10-23-2007, 07:19   #13 (permalink)
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Thanks MR Tinkertrain for your support after Full flashing it now its unlocked.keep it up.
 
Old 12-22-2007, 18:25   #14 (permalink)
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Last edited by GSM_Support; 12-24-2007 at 09:04. Reason: Off top
 
 

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