w388 dead - GSM-Forum

robin3 · 03-07-2009, 18:39

i have a dead w388 which turns off after it shows logo and i wanted to flash it w/ scout but the PC couldn't detect it because it wont fully boot. so i tried to do repair eeprom in SMART-clip but it seems i always get this error in the middle or start of process "0xBE" anyone got a clue?

robin3 · 03-10-2009, 09:44

i got a w388 dead or just boots up until FORMATING FMGR...
here is log during smart clip repair function:

SmartMoto 3.18
S-Card: 712xxxx Smart-Clip dongle, v 2.10, assigned Smart-Clip: 285xxxx
Connect phone to computer USB port before proceeding...Ok, reconnect phone and try again
Connect phone to computer USB port before proceeding...failed
Connect phone to computer USB port before proceeding...OK
Sending boot...OK
Software version: 0.1.41
Hardware version: MOTOROLA_M83S
Language pack: A01
Hardware IMEI: 352xxxxxx
Manufacturer: Intel, Model: M18LR256B
Unlocking phone... 0xA0
failed
Turning phone off
Connect phone to computer USB port before proceeding...OK
Sending boot...OK
Software version: 0.1.41
Hardware version: MOTOROLA_M83S
Language pack: A01
Hardware IMEI: 3524xxxxxxx
Manufacturer: Intel, Model: M18LR256B
0xBE
failed
Turning phone off

any solution?

GSM_Support · 03-10-2009, 12:02

Was the Locosto driver installed properly?

Use the latest version of SmartMoto, v3.20.

Best Regards
GSMServer team

robin3 · 03-10-2009, 21:57

Quote:

Originally Posted by GSM_Support

Was the Locosto driver installed properly?

Use the latest version of SmartMoto, v3.20.

Best Regards
GSMServer team

yes it installed properly.. how can i flash it using scout? it seems to have an error during file convert and i cant seem to find a w388 model in compal tab at the scout flasher

GSM_Support · 03-11-2009, 08:34

First of all, try the latest SmartMoto and post a log. Then we will see...

Best Regards
GSMServer team

robin3 · 03-11-2009, 17:42

same thing w/ latest smart moto ill post log later

03-07-2009, 18:39	#1 (permalink)
robin3 Freak Poster Join Date: Sep 2007 Age: 41 Posts: 389 Member: 591658 Status: Offline Thanks Meter: 14	w388 dead i have a dead w388 which turns off after it shows logo and i wanted to flash it w/ scout but the PC couldn't detect it because it wont fully boot. so i tried to do repair eeprom in SMART-clip but it seems i always get this error in the middle or start of process "0xBE" anyone got a clue?

03-10-2009, 09:44	#2 (permalink)
robin3 Freak Poster Join Date: Sep 2007 Age: 41 Posts: 389 Member: 591658 Status: Offline Thanks Meter: 14	w388 dead i got a w388 dead or just boots up until FORMATING FMGR... here is log during smart clip repair function: SmartMoto 3.18 S-Card: 712xxxx Smart-Clip dongle, v 2.10, assigned Smart-Clip: 285xxxx Connect phone to computer USB port before proceeding...Ok, reconnect phone and try again Connect phone to computer USB port before proceeding...failed Connect phone to computer USB port before proceeding...OK Sending boot...OK Software version: 0.1.41 Hardware version: MOTOROLA_M83S Language pack: A01 Hardware IMEI: 352xxxxxx Manufacturer: Intel, Model: M18LR256B Unlocking phone... 0xA0 failed Turning phone off Connect phone to computer USB port before proceeding...OK Sending boot...OK Software version: 0.1.41 Hardware version: MOTOROLA_M83S Language pack: A01 Hardware IMEI: 3524xxxxxxx Manufacturer: Intel, Model: M18LR256B 0xBE failed Turning phone off any solution?

03-10-2009, 12:02	#3 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	Was the Locosto driver installed properly? Use the latest version of SmartMoto, v3.20. Best Regards GSMServer team Last edited by GSM_Support; 03-10-2009 at 13:02.

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03-11-2009, 08:34	#5 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	First of all, try the latest SmartMoto and post a log. Then we will see... Best Regards GSMServer team

03-11-2009, 17:42	#6 (permalink)
robin3 Freak Poster Join Date: Sep 2007 Age: 41 Posts: 389 Member: 591658 Status: Offline Thanks Meter: 14	same thing w/ latest smart moto ill post log later