When my customer will get his donlge furious team ?? - GSM-Forum

korter · 02-28-2013, 21:40

Hello,. Unfortunately i have to write about this in the forum cause i am not getting PROPER answer from Furious Team about my orders for my customer who paid exactly 30 days ago for his Dongle and i even didnt get any shipping./tracking details on this, So i dont know what to tell this person now!

FT told me that after China new year package must be shipped, i told this to my customers and now again i am asking and asking same thing and i see no one is going to answer me. Already passed 2 more weeks after China holidays, Can you pls tell me when my customer will get his damn dongle that was ordered a month ago?

i dont know whom else to contact and get support

FGBOX1887(Vip, Featured reseller)

**.:hack3r2k:.** · 02-28-2013, 22:47

Quote:

Originally Posted by korter

Hello,. Unfortunately i have to write about this in the forum cause i am not getting PROPER answer from Furious Team about my orders for my customer who paid exactly 30 days ago for his Dongle and i even didnt get any shipping./tracking details on this, So i dont know what to tell this person now!

FT told me that after China new year package must be shipped, i told this to my customers and now again i am asking and asking same thing and i see no one is going to answer me. Already passed 2 more weeks after China holidays, Can you pls tell me when my customer will get his damn dongle that was ordered a month ago?

i dont know whom else to contact and get support

FGBOX1887(Vip, Featured reseller)

I will provide info when i will know the order id

Br

korter · 03-01-2013, 00:42

Order no. 26118, shipping DHL

**.:hack3r2k:.** · 03-01-2013, 10:35

They confirmed all orders can be shipped monday. So if there any customer that changed their mind can cancel then

Br

**.:hack3r2k:.** · 03-02-2013, 10:10

Quote:

Originally Posted by korter

Order no. 26118, shipping DHL

Trcking number 9420136110

Br

korter · 03-02-2013, 15:23

Thanks, hope customer will not make problems anymore when i give him tracking.

korter · 03-06-2013, 18:40

Today received the package, Ordered DOngle + BOX separately

DOngle was ordered allso with packs activated

1ST CLASS

PACK1 + PACK2 + PACK3 + PACK4 + PACK5 + PACK6 + PACK7 + PACK8 + PACK9 + PACK11

QTY Item Description
1 1ST CLASS
qty_change
1 FURIOUSGOLD BOX BLACK
qty_change

When trying to update

Connecting to server ...
Authorisation process started ...
Device ID [SERIAL]: 6CF3A1DD

Device space: 25984 bytes
Card OS: 111
Erasing device firmware. Please Wait !
Device space: 25984 bytes
Card OS: 111
Device update error. Please check the packs you are allowed to update.
Time needed - 00:00:03

and here the screenshot when you login to the Support area

Explain me pls whats wrong with this

I dont know if the box came with dongle preinstalled in it or not, but i ordered Dongle + box

Even if the box came with dongle preinstalled is ok, just explain me pls why its Not active

**.:hack3r2k:.** · 03-06-2013, 21:55

You have all those packs enabled but your customer mu go support area and register it

Br

02-28-2013, 21:40	#1 (permalink)
korter No Life Poster Join Date: Aug 2005 Location: AM Posts: 926 Member: 171307 Status: Offline Thanks Meter: 140	When my customer will get his donlge furious team ?? Hello,. Unfortunately i have to write about this in the forum cause i am not getting PROPER answer from Furious Team about my orders for my customer who paid exactly 30 days ago for his Dongle and i even didnt get any shipping./tracking details on this, So i dont know what to tell this person now! FT told me that after China new year package must be shipped, i told this to my customers and now again i am asking and asking same thing and i see no one is going to answer me. Already passed 2 more weeks after China holidays, Can you pls tell me when my customer will get his damn dongle that was ordered a month ago? i dont know whom else to contact and get support FGBOX1887(Vip, Featured reseller)

03-01-2013, 00:42	#3 (permalink)
korter No Life Poster Join Date: Aug 2005 Location: AM Posts: 926 Member: 171307 Status: Offline Thanks Meter: 140	Order no. 26118, shipping DHL

03-01-2013, 10:35	#4 (permalink)
.:hack3r2k:. Product Manager Join Date: Aug 2002 Location: FuriouSTeaM Posts: 53,979 Member: 15022 Status: Offline Sonork: 100.53452 Thanks Meter: 61,569	They confirmed all orders can be shipped monday. So if there any customer that changed their mind can cancel then Br

03-02-2013, 15:23	#6 (permalink)
korter No Life Poster Join Date: Aug 2005 Location: AM Posts: 926 Member: 171307 Status: Offline Thanks Meter: 140	Thanks, hope customer will not make problems anymore when i give him tracking.

03-06-2013, 21:55	#8 (permalink)
.:hack3r2k:. Product Manager Join Date: Aug 2002 Location: FuriouSTeaM Posts: 53,979 Member: 15022 Status: Offline Sonork: 100.53452 Thanks Meter: 61,569	You have all those packs enabled but your customer mu go support area and register it Br