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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > TOTAL MultiServer


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Old 11-09-2004, 11:10   #1 (permalink)
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Z1010 network problems after unlock with multiserver


hello murphy/team,
yesterday i unlock one Z1010 phone using your server
version of sw 1.33
unlock procedure was successful acording to server ...
but phone registers to network 284-05 but cant make calls!
with other network 284-01,register and make call
customer is not happy about ...
both networks are on 900 mhz

how can we solve the problem?
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Old 11-09-2004, 11:22   #2 (permalink)
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have you tried with another operators sim card ? in sweden we have problem with one operator that doesn't work so well.
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Old 11-09-2004, 18:16   #3 (permalink)
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phone is from sweden:-)

no i can not try with another operator , we have only 2 operatos
phone was locked to some sweden operator ... "3" i think
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Old 11-09-2004, 19:22   #4 (permalink)
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I think the problem is that the phone is ment to be an "3g" phone that uses the UMTS-network in first choice. if thats not working it will try an 2 g network.

the case in sweden with comviq-operator ( correct me guys if i'm wrong)
is that the comviq cashcard users doen't have access to the UMTS-network and the phone kind of ****s up and you can get it to connect to 2g network, but only in 1-2 min. then you can't make any calls or recive them

so if you have an sim card from your operator that give you access to use the UMTS
network i guess it would work fine for you.

otherwise, you need to wait until Sonyericsson see that this is an bug and release an new firmware

..and i might have missunderstood this, but if i have. please make an reply
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Old 11-14-2004, 06:34   #5 (permalink)
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i too have the same problem.
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Old 12-03-2004, 19:59   #6 (permalink)
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Same problem with Z1010 from Italy 3

I have same problem with phone from Italy:
works just fine with MTel card 284 01, but with Globul 284 05 only incoming calls can be received, outgoing - no luck

Software info:
R1J005
prgCXC125685_EU_6_V
Customization:
CDA102239/43 R15A
cxc125677 R1J005
THREE

dsimka: have U found a solution for this problem ? Post you software info please!

BR,
[email protected]
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Old 12-03-2004, 21:07   #7 (permalink)
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He, he ... here nice company - i have also another one my own Z1010 - unlocked with GT server - same problem - Globul /285-05/ is not working!!! S h i t - look like the Ericsson-s are still ericssons - no more good working phones are maded after GH768 !!!

P.S. phone come from Italian 3G provider.
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Old 12-03-2004, 22:53   #8 (permalink)
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I, am coming in your group,
Also same problem, z1010 unlocked, debranded from 3G-Italy, working on 294-02(Cosmofon), but can't make and reseiving calls on 294-01(Mobimak) from Macedonia.
Some body is tel me that with new version of software will be ok, but I don't now when?
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Old 12-03-2004, 23:35   #9 (permalink)
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no software yet can fix this, you need an sim card from your operator that support the 3g network
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Old 12-04-2004, 11:02   #10 (permalink)
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Quote:
Originally Posted by rekan
I think the problem is that the phone is ment to be an "3g" phone that uses the UMTS-network in first choice. if thats not working it will try an 2 g network.

the case in sweden with comviq-operator ( correct me guys if i'm wrong)
is that the comviq cashcard users doen't have access to the UMTS-network and the phone kind of ****s up and you can get it to connect to 2g network, but only in 1-2 min. then you can't make any calls or recive them

so if you have an sim card from your operator that give you access to use the UMTS
network i guess it would work fine for you.

otherwise, you need to wait until Sonyericsson see that this is an bug and release an new firmware

..and i might have missunderstood this, but if i have. please make an reply
Comviq is going to release new cash card that will be working in Z1010
It will be around 15/12
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Old 12-04-2004, 13:38   #11 (permalink)
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@nizze: finally guess they got to many supportmails about this issue :P
is it the knock out card ?
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Old 12-04-2004, 15:09   #12 (permalink)
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..

Quote:
Originally Posted by rekan
@nizze: finally guess they got to many supportmails about this issue :P
is it the knock out card ?
I think it will be same type as Telia has.
Working on 2G and 3G
It says 64K on card instead off 32K
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Old 01-07-2005, 14:45   #13 (permalink)
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i had same problem, 1 Z1010 dont work on BG Globul and work only on BG MTEL, and 1 Z1010 dont work at all in Bulgaria, in some cities were have 1800 mhz network - phone work, but on this band network here is weak and dont work good
unlocking 1800 mhz and flashing with R1K010 not help
i hope that will be some resolution of this problem in the future
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Old 08-06-2005, 17:40   #14 (permalink)
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z1010 network problem

check this. i have one also that works with a 3g card and also works ona2g card but after some time it just stop working with the 2g card, but it takes the 3g card. all i did was to work on the network ic and it started working again. try it may be it will work for you.
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