Support ticket where are you GsmServer
 

To GsmServer,

Kindly attend to request for support ticket.I bought Vygis 2 weeks ago and I have with me the gadget now I've been requesting support ticket for three days now but with no respond. You email says within 24 hrs I will be receiving the password but three days has expired so thats 36 hrs already. I cannot post the tracking ID for security reason so please make a quick response. Kindly check your support ticket request

You have 2 AUTOMATIC support links, where you don't need any password.

http://forum.gsmhosting.com/vbb/showthread.php?t=253789

So, just download from there the necessary supporter software, copy the reg file in the same directory and connect the dongle to the pc ==> and you allready can connect .

regards,
Gobi

I already gone to those site and allready downloaded those support access softwares but when I open the sofware ," Registration fileXXXXX _Lg.dat not found", appears. What I am waiting from GsmServer is the reg. file they provide so thatI can open the support access. I still don't have the REG. FILE.

you have to sent your dongle serial no. 1st to [email protected].

Thank you Meldon. I was never told to do that, I already sent an email and we'll
wait for the respond. Hope it will not take too long for an answer.

Sorry for double posting

Hi,

Activation files sent to your e-mail, ticket closed. Sorry for delayed reply, but don't claim on unanswered tickets submitted on Saturday/Sunday.

WBR,
Roman
GSM Server team

You really sent me a new email. An email directing me to open my support ticket at GsmServer. And when I go that ticket there is no Reg.dat.file indicated but ticket directing me to open my email.Where is the Reg.dat.file? Please I AM ASKING FOR THE REGISTRATION DAT FILE NOT AN EMAIL RESPONSE!!!

GsmServer where are you? *******rs are waiting to have their phones openlined. Please VYGIS TEAM attend to your resellers and make them good provider of your product and see to it that *******rs are fully satisfied with their service

Really, I have sent activation files to your e-mail yesterday. I cannot post here e-mail address used for security reasons. To eliminate all missunderstandings send me once again in PM correct e-mail address and Vygis serial number.

WBR,
Roman
GSM Server Team

Ok kindly check your PM please.

so i need to send the serial to [email protected]? in order to get the registration?

If you have buyed from him the VygisToolbox, then he will have to give you the reg files too .. ;)
And i have no doubts that he will provide this to his customers.

regards,
Gobi

@all: Bhart recieved his files yesterday, issue now closed.

@Gobi: thanks for good words, man ;)


WBR,
Roman
GSM Server Team