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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Saras Boxes > n-Box


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Old 02-19-2005, 13:05   #1 (permalink)
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unknown device


this is really annoying,when i connect the n-box i get unknown device...cannot install any drivers for n-box....
what is wrong?????
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Old 02-19-2005, 18:07   #2 (permalink)
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go to device manager and in properties of this unknown device click update drivers or reinstall drivers(if available) and give location to driver
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Old 02-19-2005, 18:10   #3 (permalink)
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cannot update drivers.it says it didnt find any better ones even if there isnt any installed....

box broken?
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Old 02-19-2005, 18:14   #4 (permalink)
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let me know the windows u using and do u installing from a specific location or "install the software automatically" option ?
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Old 02-19-2005, 18:45   #5 (permalink)
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Quote:
Originally Posted by HONEY
let me know the windows u using and do u installing from a specific location or "install the software automatically" option ?
the thing is that it was working properly for some months now but suddenly the device is not recognized anymore.
i have xpsp2
if i install automatic it says the device is installed and works properly(no drivers are installed for it)
if i try to install drivers from specific location it says the driverfile doesnt have the necessary machineconfig.info.
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Old 02-19-2005, 20:52   #6 (permalink)
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download the drivers from here after this extract to a dir and give location to this dir, post result after this
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Old 02-20-2005, 09:25   #7 (permalink)
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yesterday i got it to work again...i rightclicked the driver and installed it manually...unplugged the box and connected it again...then suddenly the device was recognized again.....really strange because i installed this manually several times before without any sucess...
thanks honey for your answers,you are really appreciated and helped me several times....

about the drivers you linked are they the newest i got 1.6.20 installed..
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Old 06-05-2005, 09:35   #8 (permalink)
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now im there again....the unit cannot be recognized.....unknown device....
doesnt help to reinstall drivers or anything....the solution i had before doesnt work now....
this is annoying....

anyone know what else to do????
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Old 06-05-2005, 16:45   #9 (permalink)
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Quote:
Originally Posted by kungartur
now im there again....the unit cannot be recognized.....unknown device....
doesnt help to reinstall drivers or anything....the solution i had before doesnt work now....
this is annoying....

anyone know what else to do????

try to install in others pc if still same then contact your reseller or [email protected]

make sure when u mail send your details

1.Reseller name
2.Box serial
3.Date of Purchase
4.Order ID
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