cant go to support area - GSM-Forum

Stylo_GSM · 01-10-2006, 16:19

hi i am using ns dongle (not box) each time i try to go to the support area , it just freezes my computer , this problem started with the last update and now also the same wid the latest.

if any 1 ese has a same problem and found a solution pls help

simlockgsm · 01-10-2006, 16:22

Do you have the update installed?
If not uninstall old software and download and install new update.

Quote:

Originally Posted by rajinder

hi i am using ns dongle (not box) each time i try to go to the support area , it just freezes my computer , this problem started with the last update and now also the same wid the latest.
if any 1 ese has a same problem and found a solution pls help

Haaav · 01-10-2006, 17:42

I've been using the dongle for about 2 months now and I've never even seen the forum. When I click on the link "Support Area" on the application it takes me to a blank page. Would love to see it for once

simlockgsm · 01-10-2006, 17:57

Did you read my last post???
You need the latest software installed.

Quote:

Originally Posted by Haaav

I've been using the dongle for about 2 months now and I've never even seen the forum. When I click on the link "Support Area" on the application it takes me to a blank page. Would love to see it for once

Haaav · 01-10-2006, 17:58

I did and I have it installed

unlockcellular2 · 01-10-2006, 18:00

upgrade the dongle also. end test your network to see if u can see nsdongle.com

Haaav · 01-10-2006, 18:17

Dongle has been upgraded, what do u mean by end test?

I can get onto nsdongle.com if thats what you mean....Thats how I found this forum

Thanks for all help

ZetMen · 01-11-2006, 09:57

Hi it is true. Can U answer me please what is wrong with new version. I installed new like U told, upgrade. Everything with support was ok, and now about 2 days I cannot enter the support. What was happened?

Haaav · 01-11-2006, 10:16

Thanks for your confirmation ZetMen, I think ppl think us newbies are stupid lol.

daiphil · 01-11-2006, 10:17

Quote:

Originally Posted by Haaav

Dongle has been upgraded, what do u mean by end test?

I can get onto nsdongle.com if thats what you mean....Thats how I found this forum

Thanks for all help

Deactivate your firewall or configure it to access the NSdongle site, with the new update after installing was giving me just blank page, configurated my firewall, and then everything ok. try that.

Cheers

Haaav · 01-11-2006, 10:21

Just disabled firewall, still blank page

All welcome to throw ideas over here lol.

Thanks so far.

Haaav · 01-11-2006, 12:45

Well booger me I'm in. What I had to do is right click on the NS Dongle Icon then click run as, I kept it as the same username (u'll know what I mean) then pressed ok. The software opened and I clicked on support.

Perserverance

daiphil · 01-11-2006, 12:48

There ur mate, glad to see it sorted.

What's the saying "Where there's a will, there's a way."

Haaav · 01-11-2006, 12:51

Whilst ur here m8, is there anyway you can "roll back£ the dongle to the previous version? Never had any problems with X640 then (if you read my last post)?

unlockcellular2 · 01-11-2006, 18:23

we cant roll back, take a screenshot of your x640 problem and post here. dont forget to block the id serial number so no one can see it

01-10-2006, 16:19	#1 (permalink)
Stylo_GSM No Life Poster Join Date: Sep 2005 Location: UK, London Age: 35 Posts: 2,236 Member: 177235 Status: Offline Sonork: 111568 Thanks Meter: 138	cant go to support area hi i am using ns dongle (not box) each time i try to go to the support area , it just freezes my computer , this problem started with the last update and now also the same wid the latest. if any 1 ese has a same problem and found a solution pls help

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01-10-2006, 17:42	#3 (permalink)
Haaav Junior Member Join Date: Jan 2006 Location: Doncaster Age: 48 Posts: 25 Member: 219055 Status: Offline Thanks Meter: 0	I've been using the dongle for about 2 months now and I've never even seen the forum. When I click on the link "Support Area" on the application it takes me to a blank page. Would love to see it for once

01-10-2006, 17:58	#5 (permalink)
Haaav Junior Member Join Date: Jan 2006 Location: Doncaster Age: 48 Posts: 25 Member: 219055 Status: Offline Thanks Meter: 0	I did and I have it installed

01-10-2006, 18:00	#6 (permalink)
unlockcellular2 Freak Poster Join Date: Oct 2005 Location: www.unlockcellular.com Age: 43 Posts: 180 Member: 187536 Status: Offline Thanks Meter: 2	upgrade the dongle also. end test your network to see if u can see nsdongle.com

01-10-2006, 18:17	#7 (permalink)
Haaav Junior Member Join Date: Jan 2006 Location: Doncaster Age: 48 Posts: 25 Member: 219055 Status: Offline Thanks Meter: 0	Dongle has been upgraded, what do u mean by end test? I can get onto nsdongle.com if thats what you mean....Thats how I found this forum Thanks for all help

01-11-2006, 09:57	#8 (permalink)
ZetMen Freak Poster Join Date: Sep 2002 Location: Cyprus Age: 42 Posts: 429 Member: 15149 Status: Offline Thanks Meter: 61	Hi it is true. Can U answer me please what is wrong with new version. I installed new like U told, upgrade. Everything with support was ok, and now about 2 days I cannot enter the support. What was happened?

01-11-2006, 10:16	#9 (permalink)
Haaav Junior Member Join Date: Jan 2006 Location: Doncaster Age: 48 Posts: 25 Member: 219055 Status: Offline Thanks Meter: 0	Thanks for your confirmation ZetMen, I think ppl think us newbies are stupid lol.

01-11-2006, 10:21	#11 (permalink)
Haaav Junior Member Join Date: Jan 2006 Location: Doncaster Age: 48 Posts: 25 Member: 219055 Status: Offline Thanks Meter: 0	Just disabled firewall, still blank page All welcome to throw ideas over here lol. Thanks so far.

01-11-2006, 12:45	#12 (permalink)
Haaav Junior Member Join Date: Jan 2006 Location: Doncaster Age: 48 Posts: 25 Member: 219055 Status: Offline Thanks Meter: 0	Well booger me I'm in. What I had to do is right click on the NS Dongle Icon then click run as, I kept it as the same username (u'll know what I mean) then pressed ok. The software opened and I clicked on support. Perserverance

01-11-2006, 12:48	#13 (permalink)
daiphil Freak Poster Join Date: Mar 2004 Location: Green,Green grass of home. Posts: 384 Member: 56899 Status: Offline Thanks Meter: 3	There ur mate, glad to see it sorted. What's the saying "Where there's a will, there's a way."

01-11-2006, 12:51	#14 (permalink)
Haaav Junior Member Join Date: Jan 2006 Location: Doncaster Age: 48 Posts: 25 Member: 219055 Status: Offline Thanks Meter: 0	Whilst ur here m8, is there anyway you can "roll back£ the dongle to the previous version? Never had any problems with X640 then (if you read my last post)?

01-11-2006, 18:23	#15 (permalink)
unlockcellular2 Freak Poster Join Date: Oct 2005 Location: www.unlockcellular.com Age: 43 Posts: 180 Member: 187536 Status: Offline Thanks Meter: 2	we cant roll back, take a screenshot of your x640 problem and post here. dont forget to block the id serial number so no one can see it