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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > NSPRO


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Old 01-04-2006, 12:59   #1 (permalink)
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Smile software doesn`t start


Hi, I`ve got a problem with my ns dongle I`ve just bought. I`m quite sure I`ve done exactly the installation procedure, installing the software first and then pluggin in the box make it recognize drivers. But when I try to open the updater or the sw clicking on the icon it doesn`t start.
What am I doing wrong? when I put the dongle in just the power led switches on and nothing more, is it correct? I`ve looked for solution in the forum but.... sorry
Thanks in advance
Roby
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Old 01-04-2006, 13:50   #2 (permalink)
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Quote:
Originally Posted by byro
Hi, I`ve got a problem with my ns dongle I`ve just bought. I`m quite sure I`ve done exactly the installation procedure, installing the software first and then pluggin in the box make it recognize drivers. But when I try to open the updater or the sw clicking on the icon it doesn`t start.
What am I doing wrong? when I put the dongle in just the power led switches on and nothing more, is it correct? I`ve looked for solution in the forum but.... sorry
Thanks in advance
Roby
You have to update your dongel otherwise it wont start.
I hade the same problem,

Br
Bernie
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Old 01-05-2006, 09:15   #3 (permalink)
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Thank you Bernie, but how can I update? even the updater doesn't start!!
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Old 01-05-2006, 10:43   #4 (permalink)
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Originally Posted by byro
Thank you Bernie, but how can I update? even the updater doesn't start!!
Then your dongel is not recognised by your system, I think you have to check that it is installed correctly, Or try to put it in a USB-HUB, I myself have som problem sometimes when I put in usb direct to computer.

Br
Bernie
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