9500 Only NOKIA and then white screen - GSM-Forum

s1emens · 05-18-2005, 19:23

I have this 9500 with this fault. Customer said that this happened because of he transferred a lot of files to its 9500. I try to flash this with PBB and also JAF but still this problem persist. If we insert battery we will see that inside PDA part there is only NOKIA logo and after that all goes white blank display and it will looping all over again. If we turn on the front/phone part there is only white blank display.

Is there any way to fix this problem?

BR,
s1emens

PS. Already try manual Ctrl+Shift+F and also Ctrk+Shift+Tab+F but it will not enter the formatting menu.

s1emens · 05-20-2005, 05:55

I believed others may also facing this problem also but still yet no opinion is shared here?

BR,
s1emens

zulea · 05-20-2005, 07:07

Read RA2-014.PDF (FORMATTING GUIDE FOR RA-2) how to enter format menu and how to format 9500 phone. This service bulletin is in support section.

PremierGSM · 05-20-2005, 11:45

@Zulea please check your PM's

zhangyong7284 · 06-06-2005, 13:05

me too,only NOKIA logo,after format 9500 phone.still white blank display.
why??

zhangyong7284 · 06-07-2005, 03:42

who can help me ???
zulea,are you here????

alkhawaja · 06-07-2005, 09:22

use last 9500 flash file
RA2_4514.390
and make sure you get compleate file only dont take ppm
i think thate is all

my you flash with no compatipule file

Mohanad · 06-07-2005, 09:34

to solve this problem Just Change The inside Key Board (i Mean The Board witch Have This Micro controller) and The Flash The Phone and Your Problem Will Solved.

zhangyong7284 · 06-07-2005, 10:48

I can format my 9500.this time the phone can show the menu.

but after format ,still white blank display.

s1emens · 06-15-2005, 05:18

As for me I still unable to do formating after hundred of times Ctrl Shift F. Flashing done with PBB with every MCU version, unless the new one. Is it probably hw fault?

BR,
s1emens

yoyo5555 · 06-15-2005, 05:43

Try this one....
My be cant solve your problem....

s1emens · 06-15-2005, 17:35

Thanks a lot yoyo5555, i'll check 2morrow and post the results soon. It quite hard since i don't have replacement for testing.

BR,
s1emens

s1emens · 06-18-2005, 19:27

Quote:

Originally Posted by yoyo5555

Try this one....
My be cant solve your problem....

PDA Keyboard Controller is fine according to the SB-019 coz this controller type is HYQCMY and this type cannot suffer from corruption. Any ideas...

BR,
s1emens

nadurairaj · 03-24-2006, 10:31

(SORRY FOR MY ENGLISH) HELP ME !my nokia 9500 phone was problem.liquid dropped on the cover CMT keypad side ,after this the PDA display and CMT display not working but Keypad LED's and Back light LED's are working and i also make a call and sounds are ok,only display is disappear,i use my phone two days with this problem but now all LED's are not working,but LED's are not dead,before this LED problem the LED driver circuit IC on is too heated,i think that it is short circuited,the nokia care service center told that "you need to change both two displays". PLEASE HELP ME THAT HOW TO CLEAR THIS PROBLEM

irawan388 · 05-19-2006, 17:13

try change the ram....

05-18-2005, 19:23	#1 (permalink)
s1emens No Life Poster Join Date: Oct 2003 Age: 43 Posts: 1,335 Member: 40602 Status: Offline Thanks Meter: 118	9500 Only NOKIA and then white screen I have this 9500 with this fault. Customer said that this happened because of he transferred a lot of files to its 9500. I try to flash this with PBB and also JAF but still this problem persist. If we insert battery we will see that inside PDA part there is only NOKIA logo and after that all goes white blank display and it will looping all over again. If we turn on the front/phone part there is only white blank display. Is there any way to fix this problem? BR, s1emens PS. Already try manual Ctrl+Shift+F and also Ctrk+Shift+Tab+F but it will not enter the formatting menu.

06-07-2005, 09:34	#8 (permalink)
Mohanad Freak Poster Join Date: Sep 2001 Location: Syria Posts: 107 Member: 6475 Status: Offline Thanks Meter: 1	Micro Controller Faulty to solve this problem Just Change The inside Key Board (i Mean The Board witch Have This Micro controller) and The Flash The Phone and Your Problem Will Solved.

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05-20-2005, 05:55	#2 (permalink)
s1emens No Life Poster Join Date: Oct 2003 Age: 43 Posts: 1,335 Member: 40602 Status: Offline Thanks Meter: 118	I believed others may also facing this problem also but still yet no opinion is shared here? BR, s1emens

05-20-2005, 07:07	#3 (permalink)
zulea No Life Poster Join Date: Jul 2001 Location: Inside Raskal pocket Age: 54 Posts: 3,316 Member: 5325 Status: Offline Thanks Meter: 8,448	Read RA2-014.PDF (FORMATTING GUIDE FOR RA-2) how to enter format menu and how to format 9500 phone. This service bulletin is in support section.

05-20-2005, 11:45	#4 (permalink)
PremierGSM No Life Poster Join Date: Jun 2002 Location: England Posts: 887 Member: 13335 Status: Offline Thanks Meter: 2	@Zulea please check your PM's

06-06-2005, 13:05	#5 (permalink)
zhangyong7284 Insane Poster Join Date: Oct 2003 Location: china-beijing Age: 49 Posts: 75 Member: 41047 Status: Offline Thanks Meter: 0	me too,only NOKIA logo,after format 9500 phone.still white blank display. why??

06-07-2005, 03:42	#6 (permalink)
zhangyong7284 Insane Poster Join Date: Oct 2003 Location: china-beijing Age: 49 Posts: 75 Member: 41047 Status: Offline Thanks Meter: 0	who can help me ??? zulea,are you here????

06-07-2005, 09:22	#7 (permalink)
alkhawaja Insane Poster Join Date: Feb 2003 Age: 59 Posts: 60 Member: 22222 Status: Offline Thanks Meter: 0	use last 9500 flash file RA2_4514.390 and make sure you get compleate file only dont take ppm i think thate is all my you flash with no compatipule file

06-07-2005, 10:48	#9 (permalink)
zhangyong7284 Insane Poster Join Date: Oct 2003 Location: china-beijing Age: 49 Posts: 75 Member: 41047 Status: Offline Thanks Meter: 0	I can format my 9500.this time the phone can show the menu. but after format ,still white blank display.

06-15-2005, 05:18	#10 (permalink)
s1emens No Life Poster Join Date: Oct 2003 Age: 43 Posts: 1,335 Member: 40602 Status: Offline Thanks Meter: 118	As for me I still unable to do formating after hundred of times Ctrl Shift F. Flashing done with PBB with every MCU version, unless the new one. Is it probably hw fault? BR, s1emens

06-15-2005, 17:35	#12 (permalink)
s1emens No Life Poster Join Date: Oct 2003 Age: 43 Posts: 1,335 Member: 40602 Status: Offline Thanks Meter: 118	Thanks a lot yoyo5555, i'll check 2morrow and post the results soon. It quite hard since i don't have replacement for testing. BR, s1emens

03-24-2006, 10:31	#14 (permalink)
nadurairaj Junior Member Join Date: Mar 2006 Posts: 10 Member: 245297 Status: Offline Thanks Meter: 0	(SORRY FOR MY ENGLISH) HELP ME !my nokia 9500 phone was problem.liquid dropped on the cover CMT keypad side ,after this the PDA display and CMT display not working but Keypad LED's and Back light LED's are working and i also make a call and sounds are ok,only display is disappear,i use my phone two days with this problem but now all LED's are not working,but LED's are not dead,before this LED problem the LED driver circuit IC on is too heated,i think that it is short circuited,the nokia care service center told that "you need to change both two displays". PLEASE HELP ME THAT HOW TO CLEAR THIS PROBLEM

05-19-2006, 17:13	#15 (permalink)
irawan388 Freak Poster Join Date: Jan 2005 Age: 54 Posts: 342 Member: 112087 Status: Offline Thanks Meter: 35	try change the ram....