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Old 06-14-2019, 18:24   #1 (permalink)
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[0006] Your account is temporary suspended.


=== DongleManager [Infinity] v1.72 [14-06-2019 18:22:53] ===
Box/Dongle type selected: [BEST]
Card-Reader: USB Fenix Card Reader 0
HWID: 01066E7C18571292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 556B****
Firmware version: 0122.02
=== Process started: 14-06-2019 18:22:54 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file
Contact to http://www.infinity-box.com/support/?r=2
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Old 06-14-2019, 18:44   #2 (permalink)
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Have U Try Multiple Times? Always Read N Follow Logs
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Old 06-14-2019, 18:53   #3 (permalink)
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i renew cm2 and try to update smartcard but i get [0006] Your account is temporary suspended. error
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Old 06-14-2019, 18:59   #4 (permalink)
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Quote:
Originally Posted by ramanmultani949 View Post
i renew cm2 and try to update smartcard but i get [0006] Your account is temporary suspended. error
How Many Times U Try To Update Dongle Have U Received Conformation From Reseller Renew Done Before Update...

If you have DITS CCID Smart Card Reader you should use another Card-Reader because this Card-Reader may damage your Smart-Card permanently !

Have U Checked Driver n Firewall Before Upgrading

Last edited by hitech care; 06-14-2019 at 19:07.
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Old 06-14-2019, 19:09   #5 (permalink)
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i get alredy conformation and change card reader also
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Old 06-14-2019, 19:43   #6 (permalink)
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Quote:
Originally Posted by ramanmultani949 View Post
i get alredy conformation and change card reader also
Wait For Answer From Official PS Or PM From Team...As I Know Your Smartcard Temp Suspended To Prevent From Damage Wait Till They Allow Again To Upgrade Your Card Seems You Use All Counter...
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Old 06-15-2019, 08:08   #7 (permalink)
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Quote:
Originally Posted by ramanmultani949 View Post
=== DongleManager [Infinity] v1.72 [14-06-2019 18:22:53] ===
Box/Dongle type selected: [BEST]
Card-Reader: USB Fenix Card Reader 0
HWID: 01066E7C18571292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 556B****
Firmware version: 0122.02
=== Process started: 14-06-2019 18:22:54 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file
Contact to http://www.infinity-box.com/support/?r=2
You must move USB Fenix Card Reader to trash right now.
Do it and confirm.
After that we will tell you what to do.
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Old 06-15-2019, 12:54   #8 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
You must move USB Fenix Card Reader to trash right now.
Do it and confirm.
After that we will tell you what to do.
yes my card reader is damage then i move to other card reader , i have another infinity i try to update with them
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Old 06-15-2019, 18:42   #9 (permalink)
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Quote:
Originally Posted by ramanmultani949 View Post
yes my card reader is damage then i move to other card reader , i have another infinity i try to update with them
Please move USB Fenix Card Reader to trash right now.
Moved to trash ?
yes or not ?
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Old 06-15-2019, 19:04   #10 (permalink)
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if you will use your Fenix reader in future YOU WILL KILL your dongle.
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Old 06-15-2019, 22:23   #11 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
if you will use your Fenix reader in future YOU WILL KILL your dongle.
how can i solve it NOW AND UPDATE card i try with infinity reader
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Old 06-15-2019, 23:41   #12 (permalink)
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Quote:
Originally Posted by ramanmultani949 View Post
how can i solve it NOW AND UPDATE card i try with infinity reader
step #1 - move USB Fenix Card Reader to trash
step #2 - insert card into other reader and update card

if you will use Fenix reader YOU WILL KILL YOUR CARD. Do you think it's a joke ? he-he, it's up to you.

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Old 06-15-2019, 23:48   #13 (permalink)
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If you've change it with good reader, run dongle manager to confirm first and post result here for next step. But if you don't have good reader ask them the one that you need to buy before carry on with update underwise you will damage your dongle permanently.
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