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[0031] Dongle identification data damaged hello : icant open cm2 error log : === DongleManager [Infinity] v1.81 [18/04/2021 01:00:14] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000029F121F34082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 42E429F1 Firmware version: 0147.02 === Process started: 18/04/2021 01:00:15 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 ***************** no usb monitoring thank you for your support |
Quote:
1. Read NOTE - https://www.infinity-box.com/support/?s=2 https://cdn.infinity-box.com/card/error-66.jpg 2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software. 3. Update dongle with Infinity DongleManager.exe https://cdn.infinity-box.com/card/how-to-update.jpg 4. Delete fault.bin file (if you have it in CM2 folder) https://cdn.infinity-box.com/card/fault-bin.png 5. Run Infinity exe |
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