87/5000 I updated the firmware through the dongle manager, but I still get the messag

[celltellpb]

I have my infinity-box for a long time, and today I installed the latest files from it. When installing I received the message that I should update my card through the Dongle manager. I updated the card but still I get an error message when trying to open the infinity software.



Log read Dongle Manager

=== DongleManager [Infinity] v1.80 [2020-09-04 05:57:11] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003A18C00001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): AD8EA18C
Firmware version: 0138.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0138
- 06: #6
=> Options:
- Infinity-Box/Dongle
- spt

[chandanps18]

You can only use the infinity software released for v138 dongle firmware.
To use recent updates from infinity teams, you need to renew your s period.

[YellowBoss]

Originally Posted by celltellpb

I have my infinity-box for a long time, and today I installed the latest files from it. When installing I received the message that I should update my card through the Dongle manager. I updated the card but still I get an error message when trying to open the infinity software.



Log read Dongle Manager

=== DongleManager [Infinity] v1.80 [2020-09-04 05:57:11] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003A18C00001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): AD8EA18C
Firmware version: 0138.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0138
- 06: #6
=> Options:
- Infinity-Box/Dongle
- spt

Hello,

Probably your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support for 1 or 2 years - https://www.infinity-box.com/buy/