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04-23-2010, 18:22
| #1 (permalink) |
| Freak Poster   Join Date: Jul 2004 Location: Uganda Age: 39
Posts: 169
Member: 75746 Status: Offline Thanks Meter: 34 | Infinity team plz help me i sent an email and i was told to wait but now its getting to two weeks plz help me my reseller is simsim electronics dubai DongleManager version: 1.32 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: xxx, Firmware: 0104.02 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Am trying to update my new infinity box and its failing.what can ido Last edited by YellowBoss; 04-23-2010 at 19:07. Reason: s/n removed |
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| The Following 2 Users Say Thank You to adatech For This Useful Post: |
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04-23-2010, 19:07
| #2 (permalink) |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,482
Member: 1043909 Status: Offline Thanks Meter: 60,927 | Hi, try again now. and pls NEVER post your box details in forum to avoid forever blocked dongle !!! |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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04-26-2010, 07:52
| #3 (permalink) |
| Registered User  Join Date: Apr 2008 Location: sadiqsajan
Posts: 1,760
Member: 759011 Status: Offline Sonork: 164643 (server.sonork.com Thanks Meter: 152 |  infinity team this my support area problam? infinity team this my support area problam plzzzzzzzzzzzzzzz infinity team help me support area lodin but link not open server block.................. |
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04-26-2010, 10:08
| #4 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,482
Member: 1043909 Status: Offline Thanks Meter: 60,927 | Quote:
How to fix problems with support area: 1. Try to login in support area again 2. Read error messages very carefully and follow by advices that you can see in support area 3. Try to login in another support area mirror 4. Read error messages very carefully and follow by advices that you can see in support area If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction: 1. Run DongleManager 2. Make "Read S/N" operation 3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to [email protected] so we will be able to check what is wrong. Don't forget to include in your mail detailed information what is the problem with your dongle. | |
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