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03-05-2016, 08:51
| #1 (permalink) |
| Freak Poster  Join Date: Apr 2008 Location: inside my SOFTWARE ROOM
Posts: 467
Member: 761864 Status: Offline Thanks Meter: 63 | Box/Dongle Identification is damaged, contact to support after activation of CM2 and updating box firmware of my infinity box last month this is what happen: DongleManager [Infinity-Box] v1.61 [3/5/2016 3:30:00 PM] PC HWID: 9A77ADC0EE68D47CB05FF411FF239228 Box/Dongle searching... Box/Dongle found: inf Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0001A5D1FF021982 Box/Dongle Serial No (S/N): 1334A5D1 Firmware version: 0130.02 "UK edition" status: Off Last launched Application: 0031 v.0114 Active modules: - 00: inf v.0130 Online Service Account: Infinity-Box - Online Service - Username: 001334A5D1 - Password: xxxxxxxxxx Box/Dongle Identification is damaged, contact to support and also the dc-unlocker activation lost, i want to renew my dc-unlocker 1 year support but the server found BOX NOT ACTIVATED. Is there any solution for my problem? pls help support team. your support is hihgly appreciated.. thanks.. Last edited by InfinityHelp; 03-05-2016 at 12:02. Reason: password removed |
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03-05-2016, 12:03
| #2 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
- Run DongleManager - Update Dongle firmware now ONLY ONE TIME now - DO NOT use any kind of usb sharing/trace/spy/debug software to avoid forever-blocked Dongle ! - DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 (three) tries | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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03-08-2016, 13:25
| #3 (permalink) | |
| Freak Poster Join Date: Apr 2008 Location: inside my SOFTWARE ROOM
Posts: 467
Member: 761864 Status: Offline Thanks Meter: 63 | Quote:
pls help... to unblock my dc-unlocker account pls.. pls... | |
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03-08-2016, 23:59
| #5 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Your free DC-Unlocker account is Ok. I can not understand what is "sometimes blocked" means. You must explain a problem in details. | |
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08-11-2016, 08:53
| #6 (permalink) |
| Major Poster Join Date: Sep 2009
Posts: 40
Member: 1118670 Status: Offline Thanks Meter: 6 | ME ALSO SIR DongleManager [Infinity-Box] v1.61 [8/11/2016 12:51:46 AM] PC HWID: 42A32B682468F59105F4BAD806A019D9 Box/Dongle searching... Box/Dongle found: inf Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000F9AD7CEC4082 Box/Dongle Serial No (S/N): D2F3F9AD Firmware version: 0132.02 Box/Dongle Status: 6A "UK edition" status: Off Last launched Application: 0030 v.0154 Active modules: - 00: inf v.0132 Online Service Account: - Username: 00D2F3F9AD - Password: Box/Dongle key: 7F9DCB7528D52EC3 Box/Dongle Identification data is damaged, ErrorCode #6A |
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08-11-2016, 10:46
| #7 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Please follow this instruction - How to fix: Dongle is blocked - GSM-Forum | |
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