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Old 01-10-2020, 14:26   #1 (permalink)
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Can U Check Activation Status For My Dongle

Recently I Renew My Dongle...As Per My Reseller Renewal Done But When I Upgrade My Dongle Firmware Show "Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !"


Dongle Manager V1.72


Can U Check Activation Status For My Dongle Serial No (S/N): 44037383
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Old 01-10-2020, 14:54   #2 (permalink)
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Quote:
Originally Posted by hitech care View Post
Recently I Renew My Dongle...As Per My Reseller Renewal Done But When I Upgrade My Dongle Firmware Show "Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !"


Dongle Manager V1.72


Can U Check Activation Status For My Dongle Serial No (S/N): 44037383
Hi,


There is no any orders for renew and/or activation for given S/N since year 2018. Expiration date: 2018-03-08
Please contact to your seller to discuss.


How to check support perod - https://www.infinity-box.com/doc/?r=17
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Old 01-10-2020, 19:23   #3 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hi,


There is no any orders for renew and/or activation for given S/N since year 2018. Expiration date: 2018-03-08
Please contact to your seller to discuss.


How to check support perod - https://www.infinity-box.com/doc/?r=17




Reseller Send Me This Images Kindly Check N Let Me Know Whats Wrong Here






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Old 01-10-2020, 23:48   #4 (permalink)
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Quote:
Originally Posted by hitech care View Post





Reseller Send Me This Images Kindly Check N Let Me Know Whats Wrong Here






Yes, you are right, this order exists.
But order date is: 2017-03-07 (3 years ago)


I suggest you to contact to seller and double check situation with him
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Old 01-11-2020, 07:26   #5 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Yes, you are right, this order exists.
But order date is: 2017-03-07 (3 years ago)


I suggest you to contact to seller and double check situation with him



Hello Friend Yes I Take CM2 Activation For My CDMA In 2017 Now I Give Order Only For Renewal To Reseller He Send Me This Screenshot Is This Screenshot For Renewal Or CM2 Activation For 1st Time On CDMA Card...What If Reseller Mistakenly Process Cm2 Activation For CDMA Instead Of Renewal...?I Ask Reseller He Say Both Are Same..Can u Attach Screenshot Which Option Is Use For Renew CM2 Dongle (CDMA Card Type)...
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Old 01-11-2020, 07:42   #6 (permalink)
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Quote:
Originally Posted by hitech care View Post
Hello Friend Yes I Take CM2 Activation For My CDMA In 2017 Now I Give Order Only For Renewal To Reseller He Send Me This Screenshot Is This Screenshot For Renewal Or CM2 Activation For 1st Time On CDMA Card...What If Reseller Mistakenly Process Cm2 Activation For CDMA Instead Of Renewal...?I Ask Reseller He Say Both Are Same..Can u Attach Screenshot Which Option Is Use For Renew CM2 Dongle (CDMA Card Type)...
Hello,
Renewal is same for any main Infinity-Box/Dongle, whether it's activated on Infinity [BEST] or Infinity CDMA-Tool.
Once main Infinity-Box is activated user just need to select renewal.
Seems here your reseller has processed new activation order instead of renewal.
BTW you should also know there is also some amount difference in new activation and renewal- https://www.infinity-box.com/price/
Now ask your reseller to correct it by contacting team.
And for renewal it needs to select- Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included or Infinity-Box/Dongle 2 years Updates/Support Renew, Chinese Miracle-2 included

Br.
Infinity-Box Team.
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Old 01-11-2020, 13:43   #7 (permalink)
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Quote:
Originally Posted by hitech care View Post
Hello Friend Yes I Take CM2 Activation For My CDMA In 2017 Now I Give Order Only For Renewal To Reseller He Send Me This Screenshot Is This Screenshot For Renewal Or CM2 Activation For 1st Time On CDMA Card...What If Reseller Mistakenly Process Cm2 Activation For CDMA Instead Of Renewal...?I Ask Reseller He Say Both Are Same..Can u Attach Screenshot Which Option Is Use For Renew CM2 Dongle (CDMA Card Type)...
Please read post #2 in current thread.
it was clearly said: It was no any orders for renew and/or activation for given S/N since year 2018.


This means it was NO any orders, right or wrong, so your seller just playing strange game.
Do you see order date at his screensot ? No... What does it means ?



Look here and see list of products https://www.infinity-box.com/price/


You should order now:
Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included
OR

Infinity-Box/Dongle 2 years Updates/Support Renew, Chinese Miracle-2 included
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Old 01-11-2020, 09:49   #8 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hi,


There is no any orders for renew and/or activation for given S/N since year 2018. Expiration date: 2018-03-08
Please contact to your seller to discuss.


How to check support perod - https://www.infinity-box.com/doc/?r=17

Is Anything Team Can Do From Their Side As Payment Already Made To Team..As Some Urgent Work On My Desk Still Pending Due To All This From Past 2 Days N May Be It Takes More Time To Short If Possible Kindly Help Me With This...I Have 1 CDMA Dongle Extra So If Possible Add Activation To That Card Or If Possible Add To My Older Card Which Already Have Cm2 Activation...I Have 2 Card With Cm2 (Best & CDMA) ....Renewal Price Is 120 Credit I Already Paid For 200 Credit...Or If Possible I Can Buy More 40 Credit Renew My Both Dongle For 1 Year
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Old 01-11-2020, 13:47   #9 (permalink)
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Quote:
Originally Posted by hitech care View Post
Is Anything Team Can Do From Their Side As Payment Already Made To Team..As Some Urgent Work On My Desk Still Pending Due To All This From Past 2 Days N May Be It Takes More Time To Short If Possible Kindly Help Me With This...I Have 1 CDMA Dongle Extra So If Possible Add Activation To That Card Or If Possible Add To My Older Card Which Already Have Cm2 Activation...I Have 2 Card With Cm2 (Best & CDMA) ....Renewal Price Is 120 Credit I Already Paid For 200 Credit...Or If Possible I Can Buy More 40 Credit Renew My Both Dongle For 1 Year
What do you mean " Payment Already Made To Team" ?
You paid to your SELLER and SELLER DO NOT PROCESS your order.
Please clear the issue with your seller.
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Old 01-11-2020, 13:50   #10 (permalink)
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Quote:
Originally Posted by hitech care View Post
...I Have 1 CDMA Dongle Extra So If Possible Add Activation To That Card Or If Possible Add To My Older Card Which Already Have Cm2 Activation...I Have 2 Card With Cm2 (Best & CDMA) ....
Everything is possible.
You can activate Infinity-Box/Dongle for Infinity [BEST] Dongle
You can activate Infinity-Box/Dongle for Infinity CDMA Dongle
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Old 01-10-2020, 21:31   #11 (permalink)
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I think there is little mistake here, you should select RENEWAL instead of ACTIVATION.
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Old 01-11-2020, 13:51   #12 (permalink)
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And is seller do not know how to place an order he can post his question in this thread, we will be happy to help him to clear the issue.

Waiting for questions from seller here !
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Old 01-14-2020, 20:41   #13 (permalink)
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Renewal is cheaper than Activation - https://www.infinity-box.com/price/
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Old 01-15-2020, 07:33   #14 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Renewal is cheaper than Activation - https://www.infinity-box.com/price/
Yeah I Know Friend...I Know Reseller Lie TO Me About Price ...Next Time I Will Order IOS Credit N Do It By Myself...
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Old 01-15-2020, 09:39   #15 (permalink)
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Quote:
Originally Posted by hitech care View Post
Yeah I Know Friend...I Know Reseller Lie TO Me About Price ...Next Time I Will Order IOS Credit N Do It By Myself...
Hello,
You can also contact me next time- https://www.infinity-box.com/buy/?r=315

Br.
Infinity-Box Team.
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