Can U Check Activation Status For My Dongle

[hitech care]

Recently I Renew My Dongle...As Per My Reseller Renewal Done But When I Upgrade My Dongle Firmware Show "Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !"


Dongle Manager V1.72


Can U Check Activation Status For My Dongle Serial No (S/N): 44037383

[YellowBoss]

Originally Posted by hitech care

Recently I Renew My Dongle...As Per My Reseller Renewal Done But When I Upgrade My Dongle Firmware Show "Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !"


Dongle Manager V1.72


Can U Check Activation Status For My Dongle Serial No (S/N): 44037383

Hi,


There is no any orders for renew and/or activation for given S/N since year 2018. Expiration date: 2018-03-08
Please contact to your seller to discuss.


How to check support perod - https://www.infinity-box.com/doc/?r=17

[hitech care]

Originally Posted by YellowBoss

Hi,


There is no any orders for renew and/or activation for given S/N since year 2018. Expiration date: 2018-03-08
Please contact to your seller to discuss.


How to check support perod - https://www.infinity-box.com/doc/?r=17

Reseller Send Me This Images Kindly Check N Let Me Know Whats Wrong Here

[Yusuf Lawal]

I think there is little mistake here, you should select RENEWAL instead of ACTIVATION.

[YellowBoss]

Originally Posted by hitech care

Reseller Send Me This Images Kindly Check N Let Me Know Whats Wrong Here

Yes, you are right, this order exists.
But order date is: 2017-03-07 (3 years ago)


I suggest you to contact to seller and double check situation with him

[hitech care]

Originally Posted by YellowBoss

Yes, you are right, this order exists.
But order date is: 2017-03-07 (3 years ago)


I suggest you to contact to seller and double check situation with him

Hello Friend Yes I Take CM2 Activation For My CDMA In 2017 Now I Give Order Only For Renewal To Reseller He Send Me This Screenshot Is This Screenshot For Renewal Or CM2 Activation For 1st Time On CDMA Card...What If Reseller Mistakenly Process Cm2 Activation For CDMA Instead Of Renewal...?I Ask Reseller He Say Both Are Same..Can u Attach Screenshot Which Option Is Use For Renew CM2 Dongle (CDMA Card Type)...

[PASSIONATE_BOYS]

Originally Posted by hitech care

Hello Friend Yes I Take CM2 Activation For My CDMA In 2017 Now I Give Order Only For Renewal To Reseller He Send Me This Screenshot Is This Screenshot For Renewal Or CM2 Activation For 1st Time On CDMA Card...What If Reseller Mistakenly Process Cm2 Activation For CDMA Instead Of Renewal...?I Ask Reseller He Say Both Are Same..Can u Attach Screenshot Which Option Is Use For Renew CM2 Dongle (CDMA Card Type)...

Hello,
Renewal is same for any main Infinity-Box/Dongle, whether it's activated on Infinity [BEST] or Infinity CDMA-Tool.
Once main Infinity-Box is activated user just need to select renewal.
Seems here your reseller has processed new activation order instead of renewal.
BTW you should also know there is also some amount difference in new activation and renewal- https://www.infinity-box.com/price/
Now ask your reseller to correct it by contacting team.
And for renewal it needs to select- Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included or Infinity-Box/Dongle 2 years Updates/Support Renew, Chinese Miracle-2 included

Br.
Infinity-Box Team.

[hitech care]

Originally Posted by YellowBoss

Hi,


There is no any orders for renew and/or activation for given S/N since year 2018. Expiration date: 2018-03-08
Please contact to your seller to discuss.


How to check support perod - https://www.infinity-box.com/doc/?r=17

Is Anything Team Can Do From Their Side As Payment Already Made To Team..As Some Urgent Work On My Desk Still Pending Due To All This From Past 2 Days N May Be It Takes More Time To Short If Possible Kindly Help Me With This...I Have 1 CDMA Dongle Extra So If Possible Add Activation To That Card Or If Possible Add To My Older Card Which Already Have Cm2 Activation...I Have 2 Card With Cm2 (Best & CDMA) ....Renewal Price Is 120 Credit I Already Paid For 200 Credit...Or If Possible I Can Buy More 40 Credit Renew My Both Dongle For 1 Year

[hitech care]

Originally Posted by PASSIONATE_BOYS

Hello,
Renewal is same for any main Infinity-Box/Dongle, whether it's activated on Infinity [BEST] or Infinity CDMA-Tool.
Once main Infinity-Box is activated user just need to select renewal.
Seems here your reseller has processed new activation order instead of renewal.
BTW you should also know there is also some amount difference in new activation and renewal- https://www.infinity-box.com/price/
Now ask your reseller to correct it by contacting team.
And for renewal it needs to select- Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included or Infinity-Box/Dongle 2 years Updates/Support Renew, Chinese Miracle-2 included

Br.
Infinity-Box Team.

I Talk With Reseller He Told Me Need To Wait 48 Hours He Will Add Ticket To Solve Issue He Mistakenly Do Wrong Activation Process Instead Of Renew ..Better If Team Add 200 Credit To My IOS Account So I Can Use It For Activate My Dongle ....Request To Team Kindly Do This Process As Priority As I Am Already Struggling From Past 2 Days N My Work Also Effect...

[YellowBoss]

Originally Posted by hitech care

Hello Friend Yes I Take CM2 Activation For My CDMA In 2017 Now I Give Order Only For Renewal To Reseller He Send Me This Screenshot Is This Screenshot For Renewal Or CM2 Activation For 1st Time On CDMA Card...What If Reseller Mistakenly Process Cm2 Activation For CDMA Instead Of Renewal...?I Ask Reseller He Say Both Are Same..Can u Attach Screenshot Which Option Is Use For Renew CM2 Dongle (CDMA Card Type)...

Please read post #2 in current thread.
it was clearly said: It was no any orders for renew and/or activation for given S/N since year 2018.


This means it was NO any orders, right or wrong, so your seller just playing strange game.
Do you see order date at his screensot ? No... What does it means ?



Look here and see list of products https://www.infinity-box.com/price/


You should order now:
Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included
OR

Infinity-Box/Dongle 2 years Updates/Support Renew, Chinese Miracle-2 included

[YellowBoss]

Originally Posted by hitech care

I Talk With Reseller He Told Me Need To Wait 48 Hours He Will Add Ticket To Solve Issue He Mistakenly Do Wrong Activation Process Instead Of Renew ..Better If Team Add 200 Credit To My IOS Account So I Can Use It For Activate My Dongle ....Request To Team Kindly Do This Process As Priority As I Am Already Struggling From Past 2 Days N My Work Also Effect...

Activation takes 1-3 minutes but not 48 hours.

Please contact to your seller and ask him to add credits to your IOS account and after that you can order activation via IOS web page and get it done instantly.

[YellowBoss]

Originally Posted by hitech care

Is Anything Team Can Do From Their Side As Payment Already Made To Team..As Some Urgent Work On My Desk Still Pending Due To All This From Past 2 Days N May Be It Takes More Time To Short If Possible Kindly Help Me With This...I Have 1 CDMA Dongle Extra So If Possible Add Activation To That Card Or If Possible Add To My Older Card Which Already Have Cm2 Activation...I Have 2 Card With Cm2 (Best & CDMA) ....Renewal Price Is 120 Credit I Already Paid For 200 Credit...Or If Possible I Can Buy More 40 Credit Renew My Both Dongle For 1 Year

What do you mean " Payment Already Made To Team" ?
You paid to your SELLER and SELLER DO NOT PROCESS your order.
Please clear the issue with your seller.

[YellowBoss]

Originally Posted by hitech care

...I Have 1 CDMA Dongle Extra So If Possible Add Activation To That Card Or If Possible Add To My Older Card Which Already Have Cm2 Activation...I Have 2 Card With Cm2 (Best & CDMA) ....

Everything is possible.
You can activate Infinity-Box/Dongle for Infinity [BEST] Dongle
You can activate Infinity-Box/Dongle for Infinity CDMA Dongle

[YellowBoss]

And is seller do not know how to place an order he can post his question in this thread, we will be happy to help him to clear the issue.

Waiting for questions from seller here !

[hitech care]

Originally Posted by YellowBoss

Please read post #2 in current thread.
it was clearly said: It was no any orders for renew and/or activation for given S/N since year 2018.


This means it was NO any orders, right or wrong, so your seller just playing strange game.
Do you see order date at his screensot ? No... What does it means ?



Look here and see list of products https://www.infinity-box.com/price/


You should order now:
Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included
OR

Infinity-Box/Dongle 2 years Updates/Support Renew, Chinese Miracle-2 included

HI Thanks For Ur Reply But Strange Part I Activate My Cm2 On MY CDMA With Different Reseller Now I Make Order For My Renew To Some Other Reseller How Anyone Can Get My Older Activation Job N Screenshot (In Process N Completed Both Screenshot) Means He Makes Order Which Is Already Completed So System Not Take It As New Or Valid Order...He Told Me He Mistakenly Placed Order For CM2 Activation For CDMA Card...Ok I Will Wait N Told Seller To Contact To Team To Solve Issue..