cant log in

[ashokassag]

hi can any one help me i cant log in in support i have up date my dongle
but the problem same pls help me infinity team

[Infinity-Box]

Originally Posted by ashokassag

hi can any one help me i cant log in in support i have up date my dongle
but the problem same pls help me infinity team

Please send me your dongle serial number with the error you recieve when updating your dongle [email protected]

[InfinitySupport]

Originally Posted by ashokassag

hi can any one help me i cant log in in support i have up date my dongle
but the problem same pls help me infinity team

Hello,

Here is an instruction:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. If you can not understand what to do post here error messages that you can see in support area.
Remove any kind of private data from your public message in forum (f.e. dongle S/N, support area username, password) !

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run Infinity-Box DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong and how to help you.

[ashokassag]

thanks loged in thanks for support