Card misconfigurantion contact support

[okello]

i got my card all of a sudden saying card misconfiguration
was using tool with MT2 open, when i came back to use tool said card not found
i unpluged card and plug back
tool failed to close so i had to close from task manager
when reopened tool it reported card misconfiguration
i reported issue using Dongle manger
Ticket-ID:1680013434.685 fault.bin 00398923AC [62]
Post by 00398923AC » 28 Mar 2023, 14:23

Ticket-ID:1680013434.685
Username: 00398923AC
Attached file: fault.bin
CODE: SELECT ALL

Fault code: 62

You will get an answer soon, please wait litle bit and return back

its now about 24hrs and still saying will get an answer soon
what is going on if possible give as the error codes meaning so we can tell
what is really happening.

[okello]

my pc has no problem am using another dongle and working fine

[InfinityHelp]

Originally Posted by okello

i got my card all of a sudden saying card misconfiguration
was using tool with MT2 open, when i came back to use tool said card not found
i unpluged card and plug back
tool failed to close so i had to close from task manager
when reopened tool it reported card misconfiguration
i reported issue using Dongle manger
Ticket-ID:1680013434.685 fault.bin 00398923AC [62]
Post by 00398923AC » 28 Mar 2023, 14:23

Ticket-ID:1680013434.685
Username: 00398923AC
Attached file: fault.bin
CODE: SELECT ALL

Fault code: 62

You will get an answer soon, please wait litle bit and return back

its now about 24hrs and still saying will get an answer soon
what is going on if possible give as the error codes meaning so we can tell
what is really happening.

Hi,

What was the reason to use visual studio remote debugger with Infinity?

[okello]

if thats the case i did not really debug cm2 but i have visual studio in my pc and i was running my other projects and testing them in debug mode
never did i know that it violets your rules.
nway thanks

[okello]

so how do i get my card working now replied in the other forum but there is no way i can reply back since even registration asks for registration code which is not availed

[InfinityHelp]

Originally Posted by okello

so how do i get my card working now replied in the other forum but there is no way i can reply back since even registration asks for registration code which is not availed

Run Infinity DongleManager - https://infinity-box.com/?r=5 and update Dongle firmware now