cl75 restart at siemens logo after flash - GSM-Forum

ddhorn · 03-15-2006, 00:49

i got a cl75 and try to change language. i flash the phone with fireware, lang pack and map file and all flash went ok. but after that phone always restart at siemens logo. i checked the ffs erase. also flashed eprom, still same. any idea to fix this.

BR

**InfinitySupport** · 03-15-2006, 07:54

pls, log file to check, can't give any advice before I see Log file. you can try to use this: http://forum.gsmhosting.com/vbb/showthread.php?t=248879

ddhorn · 03-15-2006, 20:35

hi, this is the log of flash fireware, map and lang pack
Current device: CL75
Loading...
CL75_100D_Main.21M.bin Loaded
Loading...
CL75_Map_DF-M22.10.21F.bin Loaded
Loading...
CL75_100_LP08L2707_Cn.21P.bin Loaded
COM1 selected
Device: CL75
Checking data, wait...
Action: Flash write
"SmartWrite" enabled
Write: Firmware
Write: MAP/Customization
Write: Language Pack
Boot...
Press and HOLD Power button !
Connecting, wait...
Release Power button !
FLASH: 01227E22202200
FLASH: 98E59F00000000
Boot Done
Set baud...
Set baud Done
Check Flash...
Check Flash Done
Check space...
Check space Done
Check parameters...
Check parameters Done
Erasing...
Erasing Done
Writing...
Write: Firmware
Write: MAP/Customization
Write: Language Pack
Writing Done
Finished
Remove/Install battery now !
Time used: 1796 sec

then i reset the phone:

COM1 selected
Device: CL75
Checking data, wait...
Action: Reset
Boot...
Press and HOLD Power button !
Connecting, wait...
Release Power button !
FLASH: 01227E22202200
FLASH: 98E59F00000000
Boot Done
Set baud...
Set baud Done
Check Flash...
Check Flash Done
Check space...
Check space Done
Check parameters...
Check parameters Done
Erasing...
Erasing Done
Writing...
Writing Done
Finished
Remove/Install battery now !
Time used: 18 sec

and then i write eprom:

Current device: Siemens CL75
Loading...
CL75_Repair_eeprom01.21E.bin Loaded
COM1 selected
Device: Siemens CL75
Checking data, wait...
Action: Flash write
"SmartWrite" enabled
Skip: Firmware
Skip: Map/Customization
Skip: Language Pack
Write: Eeprom
Boot...
Press and HOLD Power button !
Connecting, wait...
Release Power button !
Flash: 01227E22202200
Flash: 98E59F00000000
Boot Done
Set baud...
115200
Set baud Done
Check Flash...
Check Flash Done
Check space...
Check space Done
Check parameters...
Check parameters Done
Erasing...
Erasing Done
Writing...
Write: Eeprom
Writing Done
Finished
Remove/Install battery now !
Time used: 38 sec

CLIFFORD25502 · 03-16-2006, 11:08

do u check ver before flashing or make backup?

nobal1976 · 08-17-2006, 20:03

i have same problam in cl75 hang on startup flash with infinty with 3 file and eprom but same need solotion urgent

**InfinitySupport** · 08-17-2006, 20:42

Flash 3 parts together (main +lp + map) according to FlashFileDescription manual fromn support area.
Make "reset".
Check hardware.

nobal1976 · 01-24-2007, 12:47

hardware is ok set is brand new but all option in infinity i have apply but same

symbiah · 02-01-2007, 11:52

help , what is the difference between CL75 and CL75 POPPY

symbiah · 02-01-2007, 12:14

same hapens to me

i need to put in that fu.... phone original contents
flash it with infinity - CONTENTS WAS THERE
after that i try to open xxxxx.GIF - unsuported fail format
flash it again - no contents in it
take a puicture - all fine , there is my photo and it is opened fine
but i need contents !!!
download CL75 update from original BENQ-SIEMENS site - two versions COM and USB

start to flash with COM , error on 80% , than on 20% , but phone can SWITCH ON normally , i didnt look for contents

than flash it via USB with ORIGINAL UPDATER , all past fine but when i power on phone , only LOGO and thats it , .......

BELEIVE ME i try everything after that with INFINITY .... NO SUCCESS

i need HEEELP

now i see that this is POPPY , but i flash it with regular CL75 SW
there is no SW for POPPY in the BENQ - SIEMENS SUPPORT

what to do ????

I NEED HEEEEEELP

**InfinitySupport** · 02-01-2007, 12:16

Hi,
What was phone original state ?
What was the reason you flashed it first time ?

try to flash different set of files. It's important to write 3 files together: main + lp + map

symbiah · 02-01-2007, 17:13

ORIGINAL STATE - OK but without contents in user memory
all folders empty , no images , no sounds , customer want original
1.FLASH with infinity , contents was there but when open original ***.GIF
give "UNSUPORTED FAIL FORMAT"
2.FLASH , FLASH , REPAIR EEPROM , FFS FORMAT , all ... and nothing ... all folders remain empty , but HW flash IC i thing OK , coz when i take a picture with camera , *****.JPG fail was there and opening fine

3.I deside to flash with original flasher from support http://www.benq-siemens.com/cds/fron...130802,00.html
first flash with serial cabel , give me error , i think battery was low

4.than i change the battery and start with USB downloader
all start fine , there is message "need to reformat file system, all contents will lost" something like this , i said "OK" and all pass fine " SUCCESSFULL"
but the phone power and remain at startup logo

AND WITH THIS START ALL MY TROUBLES .....

nabilrifi · 05-28-2007, 18:18

any sulistion i flached with all version not seccse helppppppppppppp

**InfinitySupport** · 05-28-2007, 20:44

@nabilrifi
could you, please, explain what is the problem ?

nabilrifi · 05-30-2007, 00:02

1 i unlock cl 75 aftar that no network
2 i have same problem last month but after flash is ok
this taim after flash restart sory for bad english

InfinityHelp · 05-30-2007, 13:27

hello!

have you tried what we adviced above?
Flash 3 parts together (main +lp + map) according to FlashFileDescription manual fromn support area. This is important because flash files must be correspondent to each other!
Make "reset".

03-15-2006, 00:49	#1 (permalink)
ddhorn Freak Poster Join Date: Oct 2005 Age: 36 Posts: 100 Member: 187541 Status: Offline Thanks Meter: 0	cl75 restart at siemens logo after flash i got a cl75 and try to change language. i flash the phone with fireware, lang pack and map file and all flash went ok. but after that phone always restart at siemens logo. i checked the ffs erase. also flashed eprom, still same. any idea to fix this. BR

02-01-2007, 11:52	#8 (permalink)
symbiah Freak Poster Join Date: Jun 2003 Location: LZ - Bulgaria Posts: 161 Member: 30940 Status: Offline Thanks Meter: 13	help , what is the difference between CL75 and CL75 POPPY Last edited by symbiah; 02-01-2007 at 12:17.

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03-15-2006, 07:54	#2 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	pls, log file to check, can't give any advice before I see Log file. you can try to use this: http://forum.gsmhosting.com/vbb/showthread.php?t=248879

03-15-2006, 20:35	#3 (permalink)
ddhorn Freak Poster Join Date: Oct 2005 Age: 36 Posts: 100 Member: 187541 Status: Offline Thanks Meter: 0	hi, this is the log of flash fireware, map and lang pack Current device: CL75 Loading... CL75_100D_Main.21M.bin Loaded Loading... CL75_Map_DF-M22.10.21F.bin Loaded Loading... CL75_100_LP08L2707_Cn.21P.bin Loaded COM1 selected Device: CL75 Checking data, wait... Action: Flash write "SmartWrite" enabled Write: Firmware Write: MAP/Customization Write: Language Pack Boot... Press and HOLD Power button ! Connecting, wait... Release Power button ! FLASH: 01227E22202200 FLASH: 98E59F00000000 Boot Done Set baud... Set baud Done Check Flash... Check Flash Done Check space... Check space Done Check parameters... Check parameters Done Erasing... Erasing Done Writing... Write: Firmware Write: MAP/Customization Write: Language Pack Writing Done Finished Remove/Install battery now ! Time used: 1796 sec then i reset the phone: COM1 selected Device: CL75 Checking data, wait... Action: Reset Boot... Press and HOLD Power button ! Connecting, wait... Release Power button ! FLASH: 01227E22202200 FLASH: 98E59F00000000 Boot Done Set baud... Set baud Done Check Flash... Check Flash Done Check space... Check space Done Check parameters... Check parameters Done Erasing... Erasing Done Writing... Writing Done Finished Remove/Install battery now ! Time used: 18 sec and then i write eprom: Current device: Siemens CL75 Loading... CL75_Repair_eeprom01.21E.bin Loaded COM1 selected Device: Siemens CL75 Checking data, wait... Action: Flash write "SmartWrite" enabled Skip: Firmware Skip: Map/Customization Skip: Language Pack Write: Eeprom Boot... Press and HOLD Power button ! Connecting, wait... Release Power button ! Flash: 01227E22202200 Flash: 98E59F00000000 Boot Done Set baud... 115200 Set baud Done Check Flash... Check Flash Done Check space... Check space Done Check parameters... Check parameters Done Erasing... Erasing Done Writing... Write: Eeprom Writing Done Finished Remove/Install battery now ! Time used: 38 sec

03-16-2006, 11:08	#4 (permalink)
CLIFFORD25502 No Life Poster Join Date: Aug 2004 Age: 47 Posts: 2,301 Member: 76522 Status: Offline Thanks Meter: 30	do u check ver before flashing or make backup?

08-17-2006, 20:03	#5 (permalink)
nobal1976 No Life Poster Join Date: Jul 2004 Location: Gujranwala Pakistan Age: 48 Posts: 758 Member: 71190 Status: Offline Sonork: 100.1580485 Thanks Meter: 87	i have same problam in cl75 hang on startup flash with infinty with 3 file and eprom but same need solotion urgent

08-17-2006, 20:42	#6 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Flash 3 parts together (main +lp + map) according to FlashFileDescription manual fromn support area. Make "reset". Check hardware.

01-24-2007, 12:47	#7 (permalink)
nobal1976 No Life Poster Join Date: Jul 2004 Location: Gujranwala Pakistan Age: 48 Posts: 758 Member: 71190 Status: Offline Sonork: 100.1580485 Thanks Meter: 87	hardware is ok set is brand new but all option in infinity i have apply but same

02-01-2007, 12:14	#9 (permalink)
symbiah Freak Poster Join Date: Jun 2003 Location: LZ - Bulgaria Posts: 161 Member: 30940 Status: Offline Thanks Meter: 13	same hapens to me i need to put in that fu.... phone original contents flash it with infinity - CONTENTS WAS THERE after that i try to open xxxxx.GIF - unsuported fail format flash it again - no contents in it take a puicture - all fine , there is my photo and it is opened fine but i need contents !!! download CL75 update from original BENQ-SIEMENS site - two versions COM and USB start to flash with COM , error on 80% , than on 20% , but phone can SWITCH ON normally , i didnt look for contents than flash it via USB with ORIGINAL UPDATER , all past fine but when i power on phone , only LOGO and thats it , ....... BELEIVE ME i try everything after that with INFINITY .... NO SUCCESS i need HEEELP now i see that this is POPPY , but i flash it with regular CL75 SW there is no SW for POPPY in the BENQ - SIEMENS SUPPORT what to do ???? I NEED HEEEEEELP

02-01-2007, 12:16	#10 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hi, What was phone original state ? What was the reason you flashed it first time ? try to flash different set of files. It's important to write 3 files together: main + lp + map

02-01-2007, 17:13	#11 (permalink)
symbiah Freak Poster Join Date: Jun 2003 Location: LZ - Bulgaria Posts: 161 Member: 30940 Status: Offline Thanks Meter: 13	ORIGINAL STATE - OK but without contents in user memory all folders empty , no images , no sounds , customer want original 1.FLASH with infinity , contents was there but when open original *.GIF give "UNSUPORTED FAIL FORMAT" 2.FLASH , FLASH , REPAIR EEPROM , FFS FORMAT , all ... and nothing ... all folders remain empty , but HW flash IC i thing OK , coz when i take a picture with camera , ***.JPG fail was there and opening fine 3.I deside to flash with original flasher from support http://www.benq-siemens.com/cds/fron...130802,00.html first flash with serial cabel , give me error , i think battery was low 4.than i change the battery and start with USB downloader all start fine , there is message "need to reformat file system, all contents will lost" something like this , i said "OK" and all pass fine " SUCCESSFULL" but the phone power and remain at startup logo AND WITH THIS START ALL MY TROUBLES .....

05-28-2007, 18:18	#12 (permalink)
nabilrifi Freak Poster Join Date: Jun 2004 Location: morocco Age: 43 Posts: 105 Member: 67733 Status: Offline Thanks Meter: 5	any sulistion i flached with all version not seccse helppppppppppppp

05-28-2007, 20:44	#13 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	@nabilrifi could you, please, explain what is the problem ?

05-30-2007, 00:02	#14 (permalink)
nabilrifi Freak Poster Join Date: Jun 2004 Location: morocco Age: 43 Posts: 105 Member: 67733 Status: Offline Thanks Meter: 5	1 i unlock cl 75 aftar that no network 2 i have same problem last month but after flash is ok this taim after flash restart sory for bad english

05-30-2007, 13:27	#15 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	hello! have you tried what we adviced above? Flash 3 parts together (main +lp + map) according to FlashFileDescription manual fromn support area. This is important because flash files must be correspondent to each other! Make "reset".