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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 05-05-2019, 16:48   #1 (permalink)
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help me plz


my dongle not work


=== DongleManager [Infinity] v1.70 [5/5/2019 17:44:32] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000097BD187A4082
Box/Dongle is not found
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Old 05-05-2019, 20:35   #2 (permalink)
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Quote:
Originally Posted by hossamfox View Post
my dongle not work


=== DongleManager [Infinity] v1.70 [5/5/2019 17:44:32] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000097BD187A4082
Box/Dongle is not found
Hello,

- Run DongleManager - https://www.infinity-box.com/support/?r=5
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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The Following User Says Thank You to YellowBoss For This Useful Post:
Old 05-06-2019, 13:56   #3 (permalink)
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=== DongleManager [Infinity] v1.72 [5/6/2019 14:54:46] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 000097BD187A4082
=== Process started: 5/6/2019 14:54:46 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 5/6/2019 14:55:26 ===
=== DongleManager [Infinity] v1.72 [5/6/2019 14:55:26] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 000097BD187A4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 54F397BD
Firmware version: 0136.02
=> Activations:
- 00: Infinity-Box/Dongle v.0136
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