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09-16-2008, 15:32 | #1 (permalink) |
No Life Poster Join Date: Sep 2005 Location: PAKISTAN Age: 39
Posts: 1,732
Member: 181886 Status: Offline Sonork: 100.1579817 Thanks Meter: 1,007 | help plz this error comes 1. You must download and use latest Support Manager to login in support area ! 2. Connect Dongle/Box to PC. 3. Install Support Manager and follow Support area link. If you cant enter in support area this means that you must download New Support Manager and try again. Login in Demo mode to see support area functionality. |
09-16-2008, 20:17 | #2 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, 1. Try to login in support area again 2. Read error messages very carefully and follow by advices that you can see in support area 3. If you can not understand what to do post here error messages that you can see in support area. Remove any kind of private data from your public message in forum (f.e. dongle S/N, support area username, password) ! If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction: 1. Run Infinity-Box DongleManager 2. Make "Read S/N" operation 3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to [email protected] so we will be able to check what is wrong and how to help you. |
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