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Old 05-01-2016, 17:08   #1 (permalink)
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Help upgrade my Dongle


Hello team please help, on how i can upgrade my dongle firmware. i always get this error while trying to upgrade.

----------Process started: 01-May-16 5:02:29 PM----------
DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Connection to server failed#1 Socket Error # 11001
Host not found.
Server address found#2
Connecting to server#2...
Connection to server failed#2 Socket Error # 11001
Host not found.
Server address found#3
Connecting to server#3...
Connection to server failed#3 Socket Error # 11001
Host not found.
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Old 05-01-2016, 17:55   #2 (permalink)
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Quote:
Originally Posted by ndubuaku View Post
Hello team please help, on how i can upgrade my dongle firmware. i always get this error while trying to upgrade.

----------Process started: 01-May-16 5:02:29 PM----------
DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Connection to server failed#1 Socket Error # 11001
Host not found.
Server address found#2
Connecting to server#2...
Connection to server failed#2 Socket Error # 11001
Host not found.
Server address found#3
Connecting to server#3...
Connection to server failed#3 Socket Error # 11001
Host not found.
Hello bro you need latest version dongle manager v1.61 then upgrade your card
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Old 05-01-2016, 21:09   #3 (permalink)
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Quote:
Originally Posted by ndubuaku View Post
Hello team please help, on how i can upgrade my dongle firmware. i always get this error while trying to upgrade.

----------Process started: 01-May-16 5:02:29 PM----------
DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Connection to server failed#1 Socket Error # 11001
Host not found.
Server address found#2
Connecting to server#2...
Connection to server failed#2 Socket Error # 11001
Host not found.
Server address found#3
Connecting to server#3...
Connection to server failed#3 Socket Error # 11001
Host not found.
Hello,

Do not use 5 years old software, use latest DongleManager - Infinity-Box - Support
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Old 05-02-2016, 13:35   #4 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Do not use 5 years old software, use latest DongleManager - Infinity-Box - Support
Thanks for the response and link. i download it, and run the upgrade. But this is rather the error i got.

IBox/Dongle type selected: inf
Box/Dongle found: inf
---------- Process started: 02-May-16 1:08:06 PM ----------
DongleManager [Infinity-Box] v1.61 [02-May-16 1:08:06 PM]
PC HWID: 5F344E1A99B39A9AA0A4C523258D132C
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00047D06FF021982
Type: inf S/N: 483D7D06 Version: 0112.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Servicing card - Stage 1...
Error servicing card:
Server reported error:[0036] Smart-Card access keys fault (Smart-Card can not be updated).
In most cases it's a Hardware fault or harmful software activity !

One of possible damage reason:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have Activations at your damaged Smart-Card and if you have another Box/Dongle
we can try to move Activation to your another Smart-Card.
Contact to [email protected] for details.

Your account will be suspended to avoid permanent Smart-Card damage.
Box/Dongle type selected: inf
Box/Dongle found: inf
---------- Process started: 02-May-16 1:18:58 PM ----------
DongleManager [Infinity-Box] v1.61 [02-May-16 1:18:58 PM]
PC HWID: 5F344E1A99B39A9AA0A4C523258D132C
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00047D06FF021982
Type: inf S/N: 483D7D06 Version: 0112.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0006] Your account is temporary suspended.
Read previous messages and contact to [email protected]
See more in log file C:\Infinity Box\DongleManager\DongleManager.log
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Old 05-02-2016, 16:16   #5 (permalink)
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Quote:
Originally Posted by ndubuaku View Post
Thanks for the response and link. i download it, and run the upgrade. But this is rather the error i got.

IBox/Dongle type selected: inf
Box/Dongle found: inf
---------- Process started: 02-May-16 1:08:06 PM ----------
DongleManager [Infinity-Box] v1.61 [02-May-16 1:08:06 PM]
PC HWID: 5F344E1A99B39A9AA0A4C523258D132C
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00047D06FF021982
Type: inf S/N: 483D7D06 Version: 0112.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Servicing card - Stage 1...
Error servicing card:
Server reported error:[0036] Smart-Card access keys fault (Smart-Card can not be updated).
In most cases it's a Hardware fault or harmful software activity !

One of possible damage reason:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have Activations at your damaged Smart-Card and if you have another Box/Dongle
we can try to move Activation to your another Smart-Card.
Contact to [email protected] for details.

Your account will be suspended to avoid permanent Smart-Card damage.
Box/Dongle type selected: inf
Box/Dongle found: inf
---------- Process started: 02-May-16 1:18:58 PM ----------
DongleManager [Infinity-Box] v1.61 [02-May-16 1:18:58 PM]
PC HWID: 5F344E1A99B39A9AA0A4C523258D132C
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00047D06FF021982
Type: inf S/N: 483D7D06 Version: 0112.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0006] Your account is temporary suspended.
Read previous messages and contact to [email protected]
See more in log file C:\Infinity Box\DongleManager\DongleManager.log
Hello,

I have read given text, I think its clear - your Smart-Card can not be updated any more.
if you want to use new updates youcan buy Infinity Dongle from any seller.
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Old 05-03-2016, 14:38   #6 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

I have read given text, I think its clear - your Smart-Card can not be updated any more.
if you want to use new updates youcan buy Infinity Dongle from any seller.

Please Bro can you give me link to Buy new infinity smart card. I really want to use new updates
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Old 05-03-2016, 19:22   #7 (permalink)
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Quote:
Originally Posted by ndubuaku View Post
Please Bro can you give me link to Buy new infinity smart card. I really want to use new updates
Hello,

You can contact to any seller and order Infinity-Dongle - Infinity-Box - How to buy
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