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-   -   i cannot use infinity mmodule -Required Dongle firmware version:0120 (https://forum.gsmhosting.com/vbb/f296/i-cannot-use-infinity-mmodule-required-dongle-firmware-version-0120-a-1523149/)

RIJAS2010 08-18-2012 11:26

i cannot use infinity mmodule -Required Dongle firmware version:0120
 
http://img217.imageshack.us/img217/7388/40244897.jpg

i cannot update dongle firmware ..details below


http://img213.imageshack.us/img213/6084/34558969.png


how can i solve this problem ..:)

zeedan 08-18-2012 11:38

remove the softwear then again instal and then instal mmmudle chk it

wahid_2 08-18-2012 17:18

Quote:

Originally Posted by RIJAS2010 (Post 8682820)
http://img217.imageshack.us/img217/7388/40244897.jpg

i cannot update dongle firmware ..details below


http://img213.imageshack.us/img213/6084/34558969.png


how can i solve this problem ..:)

Me too i have the same problem how can i solove that?

InfinitySupport 08-20-2012 16:38

Quote:

Originally Posted by RIJAS2010 (Post 8682820)
http://img217.imageshack.us/img217/7388/40244897.jpg

i cannot update dongle firmware ..details below


http://img213.imageshack.us/img213/6084/34558969.png


how can i solve this problem ..:)

Hello,

It looks like you should extend your support period to be able to access support area with flash files and to use latest software updates.

Please, read information about support policy changes, prices, step-by-step support renew instruction:
http://forum.gsmhosting.com/vbb/f296...012-a-1391471/

InfinitySupport 08-20-2012 16:39

Quote:

Originally Posted by wahid_2 (Post 8683736)
Me too i have the same problem how can i solove that?

Hello,

What is your box S/N ?

wahid_2 08-21-2012 23:41

Quote:

Originally Posted by InfinitySupport (Post 8687195)
Hello,

What is your box S/N ?

i have sent message to support about my problem thank you

hcom 08-24-2012 18:51

can't update dongle
 
1 Attachment(s)
i have a wierd situation, dongle manager says my acccount is suspended but i already paid my one year of support here is proof.

hcom 08-24-2012 18:52

Now can some one explain this please.

Informer777 08-25-2012 07:25

I have the same trouble! Can somebody explain this?

InfinityHelp 08-25-2012 11:21

hello guys!

please it is very difficult to give advises without serial numbers.
as long as we can not post numbers in public-
best way is to write emails with full description of problem to
[email protected]
this box is daily checked, also each email in spam folder


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