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06-05-2017, 20:10 | #1 (permalink) |
Freak Poster Join Date: Apr 2016
Posts: 156
Member: 2566174 Status: Offline Thanks Meter: 9 | i have 2 infinity plus boxes and both cant use with CM2QLM_v1.13 am having issue with both boxes because cant use them with latest updates of qualcom and spd tools, with v1.10 qualcom tool working fine but when open v1.13 getting dongle firmware version is outdated but when i try to update with dongle menager then get this error === DongleManager [Infinity] v1.70 [6/5/2017 21:05:20] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0003800A00001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): B084800A Firmware version: 0134.02 === Process started: 6/5/2017 21:05:24 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! here is log from other box === DongleManager [Infinity] v1.70 [6/5/2017 21:09:53] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 000349C700001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): C3F349C7 Firmware version: 0135.02 === Process started: 6/5/2017 21:09:57 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! sir plz solve this issue thx |
06-05-2017, 23:08 | #2 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What is your Support Validity Date ? How to check - http://www.infinity-box.com/doc.php?id=17 If support is expired - please contact to any seller and renew support. | |
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