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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 12-16-2019, 13:38   #1 (permalink)
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Infinity best software activation for Infinity box/dongle:


Hello Supporters:


Can you check my dongle Serial #, if is BEST software activated?...




=== DongleManager [Infinity] v1.72 [16/12/2019 20:33:08] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00032946FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 35972946
Firmware version: 0138.02
"UK Edition" status: On
Last launched Application: 0032 v.0138
=> Activations:
- 00: Infinity-Box/Dongle v.0138
- 07: #7


Regards,
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Old 12-16-2019, 14:57   #2 (permalink)
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Quote:
Originally Posted by ps_tech View Post
Hello Supporters:


Can you check my dongle Serial #, if is BEST software activated?...




=== DongleManager [Infinity] v1.72 [16/12/2019 20:33:08] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00032946FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 35972946
Firmware version: 0138.02
"UK Edition" status: On
Last launched Application: 0032 v.0138
=> Activations:
- 00: Infinity-Box/Dongle v.0138
- 07: #7


Regards,
Dongle 35972946 has no [BEST] activation.

If you want to activat [BEST] you should select this product:
Infinity BB5 Easy Service Tool [BEST] software activation for Infinity-Box/Dongle
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Old 12-16-2019, 23:50   #3 (permalink)
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hello sir...
My seller said dongle serial number has already been done "ACTIVATED" through server... my seller is trusted we been dealing for so many years... can you help me to solve this issue...


THANKS.
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Old 12-17-2019, 13:23   #4 (permalink)
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hello again,,, why my dongle doesn't still activated? even the server says success DONE for BB5 easy service tool BEST software activation for infinity Box/Dongle...


supporters can you help me to solve this... please be kind and please give time to solve this issue.


THANKS.
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Old 12-17-2019, 14:16   #5 (permalink)
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Quote:
Originally Posted by ps_tech View Post
hello again,,, why my dongle doesn't still activated? even the server says success DONE for BB5 easy service tool BEST software activation for infinity Box/Dongle...


supporters can you help me to solve this... please be kind and please give time to solve this issue.


THANKS.
answer to question "why": because seller did not contacted us ever

so do you want to discard previous activation and replace it with "[BEST] activation for Infintiy-Box/Dongle" ?
is it correct ?
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Old 12-17-2019, 23:06   #6 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
answer to question "why": because seller did not contacted us ever




so do you want to discard previous activation and replace it with "[BEST] activation for Infintiy-Box/Dongle" ?
is it correct ?

yes sir that is my point... i need BEST activation at moment... later after best activated i will follow also CM2 activation because here in our country best and cm2 price activation are quit different.


THANKS.
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Old 12-17-2019, 23:27   #7 (permalink)
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ok, activation type updated
previously it was ordered wrong activation for 200 credits, it was changed to "[BEST] activation for Infinity" that costs 150 credis only. order price updated: 200 -> 150

you can update dongle firmnware in 15 minutes to get [BEST] activation on it

please in future always select right activation type to avoid so many problems and misunderstanding !
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Old 12-18-2019, 18:10   #8 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
ok, activation type updated
previously it was ordered wrong activation for 200 credits, it was changed to "[BEST] activation for Infinity" that costs 150 credis only. order price updated: 200 -> 150

you can update dongle firmnware in 15 minutes to get [BEST] activation on it

please in future always select right activation type to avoid so many problems and misunderstanding !

Thank you very much sir,,, my smart card now has been activated...


Regards.
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