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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 04-04-2013, 08:43   #1 (permalink)
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Infinity Box Problem


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help me infinity team
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Old 04-08-2013, 10:30   #2 (permalink)
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Hello,

Please, contact to [email protected]
We need to know your box S/N and information what was happened with box.
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Old 04-11-2013, 17:58   #3 (permalink)
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yo bro open your box and clean the sim card connector and if not work change card reader...
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Old 05-17-2013, 17:44   #4 (permalink)
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Red face infinity box

Quote:
Originally Posted by hm.faizan View Post
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help me infinity team
please,is there any one who got succesfull after geting this problem?
i for one i had to give up.do i need to buy another box?
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Old 05-29-2013, 12:43   #5 (permalink)
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Quote:
Originally Posted by ibrajinja View Post
please,is there any one who got succesfull after geting this problem?
i for one i had to give up.do i need to buy another box?
Hello,

In most cases this problem can be solved.
Please, contact to [email protected]
We need to know your box S/N and information what was happened with box.
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Old 06-11-2013, 11:56   #6 (permalink)
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transfer

please,just want to buy Infinity Best Dongle,can i have my infinity on this very card?
becouse my Infinity box card in not working
please help
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Old 06-11-2013, 12:03   #7 (permalink)
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card filled

Quote:
Originally Posted by ibrajinja View Post
please,just want to buy Infinity Best Dongle,can i have my infinity on this very card?
becouse my Infinity box card in not working
please help
ibrajinja: User : 00B199A6EF
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Old 06-12-2013, 11:03   #8 (permalink)
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Quote:
Originally Posted by ibrajinja View Post
please,just want to buy Infinity Best Dongle,can i have my infinity on this very card?
becouse my Infinity box card in not working
please help
Hello,

It's impossible to activate Main Infinity-Box software for BEST Dongle.
If your Main Infinity-Box smart-card become damaged we can offer you a special replacement procedure.

Smart-Card: permanently damaged (can not be upgraded/repaired any more) - REPLACEMENT
You can get new smart-card w/o box with discount according to Infinity-Box post warranty smart-card replacement program.
Conditions:
- you need to know old/damaged smart-card S/N (Serial Number)
- to verify that you are legal owner of old/damaged smart-card, you need to know e-mail address that was used during initial box registration
- old smart-card S/N will be blocked in our database
- new smart-card will be sent directly to you
Procedure:
- contact to [email protected] with post warranty replacement request
- provide your old/damaged smart-card S/N (8 symbols Serial Number) and e-mail address that was used during box registration
- your data will be checked and payment instruction will be sent to you
- make a payment and tell to us your payment and delivery details - Price

NOTE: if you do not want to disable/block your old smart-card, you can just buy new smart-card w/o box - Price
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Old 06-13-2013, 15:02   #9 (permalink)
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Quote:
Originally Posted by ibrajinja View Post
ibrajinja: User : 00B199A6EF
am now very okey,thanks to all who helped me
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Old 06-18-2013, 10:46   #10 (permalink)
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Hi my Infinity box given me error during update dongle with dongle manager.I already sent email to infinity dongle team and no reply yet.Kindly solve my problem soon.

Thanks in Advance
Rizwan
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Old 06-18-2013, 11:49   #11 (permalink)
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Respected Sir,
You need to Buy Activation from "Yellow Boss"
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Old 06-21-2013, 14:26   #12 (permalink)
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Quote:
Originally Posted by vmf1990 View Post
Hi my Infinity box given me error during update dongle with dongle manager.I already sent email to infinity dongle team and no reply yet.Kindly solve my problem soon.

Thanks in Advance
Rizwan
Hello,

Please, contact to [email protected] with this problem description and information about your box S/N.
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Old 08-25-2015, 11:47   #13 (permalink)
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InfinityBox login problem

Online Service Account: Infinity-Box - Online Service
Username: 00B31831BC
Password: xxxxxx
Checksum: 8E415F

http://www.4shared.com/account/home.jsp#dir=piMsnI0I

help me team

thanks

Last edited by YellowBoss; 08-25-2015 at 12:41.
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Old 08-25-2015, 12:42   #14 (permalink)
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Quote:
Originally Posted by trmobile2 View Post
Online Service Account: Infinity-Box - Online Service
Username: 00B31831BC
Password: xxxxxx
Checksum: 8E415F

4shared.com - free file sharing and storage - Login

help me team

thanks
Hello,

If you can not login to Infinity Online Service (IOS) use "Lost Password" link. Picture: http://www.infinity-box.com/download...stPassword.png

Instruction:
1. Go here: https://user.infinity-box.com/settin...ry_request.php
2. Enter your Login
3. Enter your e-mail address
4. Click to "Reset Password" button
5. Check your mailbox, you will see an e-mail with special link
6. Click to link
7. You will get Temporary Password
8. Go here: https://user.infinity-box.com
9. Enter your Login
10. Enter your Temporary Password
11. Now you are logged in, but you must set your own new password
12. Enter your Temporary Password
13. Enter your New Own Password
14. Enter your New Own Password again
15. Click to "Ok"
Process completed

If you will have any problem - tell me at what STEP you have a problem exactly !
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The Following User Says Thank You to YellowBoss For This Useful Post:
Old 08-25-2015, 13:59   #15 (permalink)
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not done pls help me

TeamViewer id 442 101 975 pass 9124 YellowBoss



thanks
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