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04-08-2013, 10:30 | #2 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Hello, Please, contact to [email protected] We need to know your box S/N and information what was happened with box. |
05-17-2013, 17:44 | #4 (permalink) | |
No Life Poster Join Date: Aug 2007 Location: Africa.uganda
Posts: 2,121
Member: 562975 Status: Offline Sonork: better tomorow Thanks Meter: 247 | infinity box Quote: i for one i had to give up.do i need to buy another box? | |
05-29-2013, 12:43 | #5 (permalink) | |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
In most cases this problem can be solved. Please, contact to [email protected] We need to know your box S/N and information what was happened with box. | |
06-11-2013, 11:56 | #6 (permalink) |
No Life Poster Join Date: Aug 2007 Location: Africa.uganda
Posts: 2,121
Member: 562975 Status: Offline Sonork: better tomorow Thanks Meter: 247 | transfer please,just want to buy Infinity Best Dongle,can i have my infinity on this very card? becouse my Infinity box card in not working please help |
06-12-2013, 11:03 | #8 (permalink) | |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
It's impossible to activate Main Infinity-Box software for BEST Dongle. If your Main Infinity-Box smart-card become damaged we can offer you a special replacement procedure. Smart-Card: permanently damaged (can not be upgraded/repaired any more) - REPLACEMENT You can get new smart-card w/o box with discount according to Infinity-Box post warranty smart-card replacement program. Conditions: - you need to know old/damaged smart-card S/N (Serial Number) - to verify that you are legal owner of old/damaged smart-card, you need to know e-mail address that was used during initial box registration - old smart-card S/N will be blocked in our database - new smart-card will be sent directly to you Procedure: - contact to [email protected] with post warranty replacement request - provide your old/damaged smart-card S/N (8 symbols Serial Number) and e-mail address that was used during box registration - your data will be checked and payment instruction will be sent to you - make a payment and tell to us your payment and delivery details - Price NOTE: if you do not want to disable/block your old smart-card, you can just buy new smart-card w/o box - Price | |
06-18-2013, 10:46 | #10 (permalink) |
Crazy Poster Join Date: Mar 2008
Posts: 54
Member: 735745 Status: Offline Thanks Meter: 2 | Hi my Infinity box given me error during update dongle with dongle manager.I already sent email to infinity dongle team and no reply yet.Kindly solve my problem soon. Thanks in Advance Rizwan |
06-21-2013, 14:26 | #12 (permalink) | |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
Please, contact to [email protected] with this problem description and information about your box S/N. | |
08-25-2015, 11:47 | #13 (permalink) |
Freak Poster Join Date: Jan 2011 Location: bangladesh
Posts: 434
Member: 1483660 Status: Offline Sonork: 100.1601918 Thanks Meter: 155 | InfinityBox login problem Online Service Account: Infinity-Box - Online Service Username: 00B31831BC Password: xxxxxx Checksum: 8E415F http://www.4shared.com/account/home.jsp#dir=piMsnI0I help me team thanks Last edited by YellowBoss; 08-25-2015 at 12:41. |
08-25-2015, 12:42 | #14 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
If you can not login to Infinity Online Service (IOS) use "Lost Password" link. Picture: http://www.infinity-box.com/download...stPassword.png Instruction: 1. Go here: https://user.infinity-box.com/settin...ry_request.php 2. Enter your Login 3. Enter your e-mail address 4. Click to "Reset Password" button 5. Check your mailbox, you will see an e-mail with special link 6. Click to link 7. You will get Temporary Password 8. Go here: https://user.infinity-box.com 9. Enter your Login 10. Enter your Temporary Password 11. Now you are logged in, but you must set your own new password 12. Enter your Temporary Password 13. Enter your New Own Password 14. Enter your New Own Password again 15. Click to "Ok" Process completed If you will have any problem - tell me at what STEP you have a problem exactly ! | |
The Following User Says Thank You to YellowBoss For This Useful Post: |
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