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03-25-2009, 10:39
| #1 (permalink) |
| Freak Poster   Join Date: Jul 2008 Location: WORKS WITH THE BEST
Posts: 467
Member: 821156 Status: Offline Thanks Meter: 42 | infinity suport problem thank you. |
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03-25-2009, 10:48
| #2 (permalink) | |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
1. Try to login in support area again 2. Read error messages very carefully and follow by advices that you can see in support area 3. Try to login in another support area mirror 4. Read error messages very carefully and follow by advices that you can see in support area If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction: 1. Run DongleManager 2. Make "Read S/N" operation 3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to [email protected] so we will be able to check what is wrong. Don't forget to include in your mail detailed information what is the problem with your dongle. | |
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03-25-2009, 11:52
| #5 (permalink) | |
| Freak Poster Join Date: Jul 2008 Location: WORKS WITH THE BEST
Posts: 467
Member: 821156 Status: Offline Thanks Meter: 42 | Quote:
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03-25-2009, 12:05
| #6 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Are you sure that you have tried all support area mirrors ? We need to get more detailed information what mirrors you have used and what is the problem with download speed exactly. |
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03-25-2009, 12:26
| #7 (permalink) | |
| Freak Poster Join Date: Jul 2008 Location: WORKS WITH THE BEST
Posts: 467
Member: 821156 Status: Offline Thanks Meter: 42 | Quote:
Last edited by doonyi; 03-25-2009 at 12:33. | |
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03-25-2009, 12:42
| #8 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, Three support area mirrors located at different servers. I don't think that it's possible that all three support area mirrors has the same download speed. Are you sure that you have tried to use all support area mirrors ? What is your country ? |
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03-25-2009, 12:53
| #9 (permalink) | |
| Freak Poster Join Date: Jul 2008 Location: WORKS WITH THE BEST
Posts: 467
Member: 821156 Status: Offline Thanks Meter: 42 | Quote:
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03-25-2009, 13:00
| #10 (permalink) |
| Freak Poster  Join Date: Oct 2005 Location: pakistan Age: 40
Posts: 480
Member: 189855 Status: Offline Thanks Meter: 31 | i am trying to activate my new pinfinder box with dongle manager all servers down Locating server... Server address found#1 Connecting to server#1... Connection to server failed#1 Socket Error # 10060 Connection timed out. Server address found#2 Connecting to server#2... Connection to server failed#2 Socket Error # 10060 Connection timed out. Server address found#3 Connecting to server#3... Connection to server failed#3 Socket Error # 10060 Connection timed out. ==== log opened: [3/25/2009 3:08:09 |
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03-25-2009, 13:10
| #11 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
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