to infinity support please help - GSM-Forum

hooshi · 04-16-2008, 17:43

hi to infinity box support.
have good time.

before come the chinese miracle cable of infinity box i plug the Nokia N95 chinese phone to the box after that I heard the sound of an explosion from my box. now i have not any problem when i want to install the box to the computer but can not connect with any phone.

please help me to solve this problem and Revive this giant.
i'm hold...

**InfinitySupport** · 04-16-2008, 18:19

Hello,

You need to open box and see what component was damaged.
Probably it's FT232.

hooshi · 04-17-2008, 08:30

thanks infinity support

amol_sm · 04-17-2008, 09:50

But after opening the box problem will not solve then resseller can replace the box with payble amount . . . ?

hooshi · 04-17-2008, 15:34

thank infinity support.
i change the FTDI ic but now when i cant't connect to any phone.
See This log in defult connection:
COM10 [VCP0] selected
Action: read information
Device: Sony-Ericsson J100
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 00

please help me to solve connecting.

and this log after i change the connction metod to "" method version 3 "

COM10 [VCP0] selected
Action: read information
Device: Sony-Ericsson J100
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 01

and this log in method 4 :

COM10 [VCP0] selected
Action: read information
Device: Sony-Ericsson J100
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 02

PLEASE HHHHELP

**InfinitySupport** · 04-17-2008, 19:24

Quote:

Originally Posted by amol_sm

But after opening the box problem will not solve then resseller can replace the box with payble amount . . . ?

You must contact to your reseller to check it.

**InfinitySupport** · 04-17-2008, 19:25

Quote:

Originally Posted by hooshi

thank infinity support.
i change the FTDI ic but now when i cant't connect to any phone.
See This log in defult connection:
COM10 [VCP0] selected
Action: read information
Device: Sony-Ericsson J100
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 00

please help me to solve connecting.

and this log after i change the connction metod to "" method version 3 "

COM10 [VCP0] selected
Action: read information
Device: Sony-Ericsson J100
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 01

and this log in method 4 :

COM10 [VCP0] selected
Action: read information
Device: Sony-Ericsson J100
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 02

PLEASE HHHHELP

Hello,

Probably other componets is damaged too. You need to check other box components.
Also you can use any other Unibox or COM port cable.

hooshi · 04-18-2008, 13:04

thanks infinity support
i now check the other components and post the resoults.thnak you very much...

04-16-2008, 17:43	#1 (permalink)
hooshi Freak Poster Join Date: Jul 2007 Posts: 175 Member: 542477 Status: Offline Thanks Meter: 10	to infinity support please help hi to infinity box support. have good time. before come the chinese miracle cable of infinity box i plug the Nokia N95 chinese phone to the box after that I heard the sound of an explosion from my box. now i have not any problem when i want to install the box to the computer but can not connect with any phone. please help me to solve this problem and Revive this giant. i'm hold...

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04-16-2008, 18:19	#2 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, You need to open box and see what component was damaged. Probably it's FT232.

04-17-2008, 08:30	#3 (permalink)
hooshi Freak Poster Join Date: Jul 2007 Posts: 175 Member: 542477 Status: Offline Thanks Meter: 10	thanks infinity support

04-17-2008, 09:50	#4 (permalink)
amol_sm No Life Poster Join Date: Sep 2006 Posts: 2,929 Member: 343326 Status: Offline Thanks Meter: 1,463	But after opening the box problem will not solve then resseller can replace the box with payble amount . . . ?

04-17-2008, 15:34	#5 (permalink)
hooshi Freak Poster Join Date: Jul 2007 Posts: 175 Member: 542477 Status: Offline Thanks Meter: 10	thank infinity support. i change the FTDI ic but now when i cant't connect to any phone. See This log in defult connection: COM10 [VCP0] selected Action: read information Device: Sony-Ericsson J100 Checking data, wait... Connect... Press and HOLD Power button... connection mode: 00 please help me to solve connecting. and this log after i change the connction metod to "" method version 3 " COM10 [VCP0] selected Action: read information Device: Sony-Ericsson J100 Checking data, wait... Connect... Press and HOLD Power button... connection mode: 01 and this log in method 4 : COM10 [VCP0] selected Action: read information Device: Sony-Ericsson J100 Checking data, wait... Connect... Press and HOLD Power button... connection mode: 02 PLEASE HHHHELP

04-18-2008, 13:04	#8 (permalink)
hooshi Freak Poster Join Date: Jul 2007 Posts: 175 Member: 542477 Status: Offline Thanks Meter: 10	thanks infinity support i now check the other components and post the resoults.thnak you very much...