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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 07-28-2008, 11:48   #1 (permalink)
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infinity team..ist my box working fine?


here is the logs when i update..

Quote:
----------Process started:6:54:26 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: 4D39***x, Firmware: 010F.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more !
Quote:
Dongle serial No (S/N): 4D39***x
Firmware version: 010F.02
Smart-card status: activated
"UK edition" status: On
Last launched application: 001F v.0251
Support area: http://www.infinity-box.com
- Username: xx
- Password: xx
Dongle parameters checksum: 56310D

- If you can't login into support area: send e-mail with this info to [email protected]
- If you have problems during start software at first time: upgrade dongle firmware.

Last edited by InfinitySupport; 07-28-2008 at 13:00. Reason: S/N and password deleted
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Old 07-28-2008, 12:59   #2 (permalink)
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Hello,

We are very sad to say, but your dongle blocked now for 2 weeks due to it was repeated many times: please, never show your dongle details in public forum, you have an e-mail address (you can see it f.e. in DongleManager) for private discussion.
Please, read this: http:///vbb/showthread.php?t=342807
and especially this: http://www./showthread.php?t=524023

Thank you very much for your kind understanding and cooperation !
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Old 07-28-2008, 13:23   #3 (permalink)
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that means i cannot use my box for two weeks??

please answer my question plz..

is my box still okay????
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Old 07-28-2008, 20:48   #4 (permalink)
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I do not understand the problem well.
Please, explain your problem and we will be glad to give you an answer how to solve any of your problem in 2 weeks.
Why wait 2 weeks ? Answer was given in message #2 in current thread,
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Old 07-29-2008, 00:33   #5 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
I do not understand the problem well.
Please, explain your problem and we will be glad to give you an answer how to solve any of your problem in 2 weeks.
Why wait 2 weeks ? Answer was given in message #2 in current thread,
i mean i still have no nokia repair to my box,
and may i know if how many cable is attach to infinity when im going to buy new?

my dongle is block, this means i cant use this in 2 weeks?
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Old 07-29-2008, 10:06   #6 (permalink)
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I am shocked...

Here is information about different box types and packages: http:///vbb/showthread.php?t=388717

What do you mean \"nokia repair\" ?
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